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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2590 reviews 68%
4 star 842 reviews 22%
3 star 80 reviews 2%
2 star 165 reviews 4%
1 star 159 reviews 4%
Review Us
Sherrill A.
4 out of 5
3/8/2025
They got my recall taken care in a timely manner!! I had to wait about 2 hours, which wasn’t too bad! I appreciate the work they did for me!!
Donnette A.
5 out of 5
3/8/2025
I receive nothing but professional support and service from the team at Toyota. I am pleased . Thank you for asking.
Lavida H.
5 out of 5
3/8/2025
Great
Mysti G.
5 out of 5
3/8/2025
David was excellent and was willing to answer all questions and help me with everything I need. Excellent customer service.
Keri C.
5 out of 5
3/8/2025
Great job as always
Richard L.
5 out of 5
3/8/2025
Happy
Kristi H.
4 out of 5
3/7/2025
I arrived early, and the work was completed faster than expected. I also wasn’t pressured to have the recommendations implemented at that visit.
Joy W.
5 out of 5
3/7/2025
Always love dealing with Steve woods. He makes my visits there pleasant. He is the best!
Vicky M.
5 out of 5
3/7/2025
Nice service
James P.
5 out of 5
3/7/2025
Always a great experience at Tuscaloosa Toyota
John B.
5 out of 5
3/7/2025
Great communication with Will Averett !!
Kim Y.
5 out of 5
3/7/2025
It is always a pleasure to work with Chad. He is professional and attentive to all of my service issues.
Mary W.
5 out of 5
3/7/2025
Ok!
Angela W.
5 out of 5
3/7/2025
He was timely, nice and explained things.
Robert M.
5 out of 5
3/7/2025
Very helpful friendly
Johnny S.
5 out of 5
3/7/2025
Jeremy is always great, explains everything well if you don’t understand! Great and friendly person to work with.
Jill R.
2 out of 5
3/7/2025
The wait time was too long and had to leave in a rental
Jo Ann.
5 out of 5
3/7/2025
Always satisfied with the service provided by Chuck Sansing!
Matthew H.
5 out of 5
3/7/2025
Everyone was amazing
Amanda W.
5 out of 5
3/7/2025
Chad went above and beyond to make me feel welcomed. My car is always in good hands with Chad!

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