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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2592 reviews 68%
4 star 843 reviews 22%
3 star 80 reviews 2%
2 star 165 reviews 4%
1 star 159 reviews 4%
Review Us
Connie A.
5 out of 5
3/6/2025
Very polite. Met my needs.
Dewitt G.
5 out of 5
3/6/2025
Steve Woods is the best service advisor I have ever dealt with!
Barney P.
4 out of 5
3/6/2025
Mr Davis done an excellent job of helping me with my problem and with what I needed to do to correct it
Jason A.
5 out of 5
3/6/2025
Your team got me in before my appointment and explained what I had going on with my car plainly and even answered my extended warranty questions. The coffee was nice and fresh and that was a plus as well.
Becci H.
5 out of 5
3/6/2025
We always appreciate the customer service at Tuscaloosa Toyota. It is why we buy Toyota vehicles!!!
Monica R.
4 out of 5
3/6/2025
Jeremy always does a wonderful job!
Jack D.
3 out of 5
3/5/2025
Service rep. Was good but I just noticed I was missing from my back right tire green valve cap. Next time in I would like to pick it up. Thanks
Ingetraut S.
5 out of 5
3/5/2025
Great walk in and walk out service.
Tracy T.
4 out of 5
3/5/2025
Chuck was friendly and explained everything well. I asked him how long it would take for service. He was exactly correct. Couldn’t ask for better service.
John W.
5 out of 5
3/5/2025
Chuck and all the service members at Tuscaloosa Toyota always take great care of our vehicles!
Amelia M.
5 out of 5
3/5/2025
Thanks for everything . Everyone was so professional
April H.
5 out of 5
3/5/2025
TJ is great!
Janelle G.
4 out of 5
3/5/2025
Repaired in. Same day.
Anita E.
5 out of 5
3/5/2025
He did an excellent job. Will ask for him again . Thank you!
Ladarrion L.
5 out of 5
3/5/2025
Very good job
Jill R.
2 out of 5
3/5/2025
Extremely long wait time
Steven S.
4 out of 5
3/5/2025
Will was great. Always the same superior service I get from Tuscaloosa Toyota. Never been disappointed yet.
Bobby P.
4 out of 5
3/5/2025
Jeremy and Matt provided excellent customer service as always. My wife’s GX470 has well over 100k miles and it still drives and performs as good as it ever has. I trust them with my vehicle needs and how my hard earned money is spent to keep it in top shape.
Teresa H.
5 out of 5
3/5/2025
Always great service with Toyota Tuscaloosa Alabama
Matt H.
4 out of 5
3/5/2025
TJ was great. The whole staff was great. I am completely satisfied with the service I got at Toyota and my next vehicle hopefully will be purchased from Tuscaloosa Toyota. Thank you.

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