Why would you tell me I need to get all fuel injectors replaced when they passed?! You put us out of a vehicle for several days. Absolutely unacceptable. Don’t recommend $3,000+ worth of work if it’s not necessary or even needed!
Extremely unsatisfied customer.
Always recieve fast servicing when I come in. Most times it doesn't even take a whole hour from start to finish. Professional and polite when answering questions as well.
Jason provided us with prompt and friendly service.
Hong was very helpful, explaining what my vehicle needed and in quoting me prices. Thanks to the mechanic for doing an excellent job servicing my vehicle and communicating with Hong as to what my vehicle needed in service. Great job
Hong Kou was very courteous and respectful and intent on providing an excellent service experience. He kept me informed and was proactive in connecting with CarMax for payment authorization. Well done.
Everything was good. Thank you!
Hong is a great guy. He answered all questions. I like to go to him for my service needs. Thankyou Hong!!
Very courteous and knowledgeable
Friendly and great service!
I was very impressed with the service. I will be using Eddy's for all my vehicle needs.
Work was completed ahead of schedule, and the shuttle driver was most pleasant and courteous!
Would like to have known about the extra 3 percent fee for credit card before it was time to checkout. Would've made a different arrangement to oay
Huong always explains things well when I have a question and is never condescending. Appreciate that!
I received excellent service. Hong Kou was very efficient, polite and helpful. He answered all my questions to help me make an informed decision. He also arranged for the shuttle which was very helpful. He explained the paperwork. I was pleased with him and the service that was given. I would recommend him & the Toyota service department to others. Was a positive experience.
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