Service Center

Real Reviews From Verified Customers

Lance J.
1 out of 5
2/7/2025
We had a 1:00 apt. We were there 10 minutes early. He had trouble with the computer as we waited. Then he told us it would take until 3:10 to program our second key, change oil, and rotate tires. After 3:30 our phone told us the hood had been opened. I walked out to him at 3:45 and he didn’t know who I was. I said I’m not surprised you have forgotten me. We finally got out of there at 4:25. My wife explained how disappointed we were. We have bought many new cars. This was UNCHARACTERISTIC of customer service.
Nicholas L.
5 out of 5
2/7/2025
Thank you randy and team for prompt and Profesional response to safety repair, and dealing with a customers frustration respectfully
Evan F.
4 out of 5
2/6/2025
Service was EXCELLENT, I've avoided "name" dealerships because of the reputation I've heard people have gotten from them. Tampa was Amazing, she answered all my questions and then some she was amazing. When we went out to my vehicle, She waited for me to be satisfied while I was talking to the mechanic. She guided me all the way that i needed. 10/10 will do future business here.
Chai L.
5 out of 5
2/6/2025
She's super nice and helpful, thank you!
Susan V.
4 out of 5
2/6/2025
Kaylee was a nice gal. . . easy to work with.
Mary M.
4 out of 5
2/6/2025
I am thinking of shifting service of my Toyota to Marquardt from (Chilson/Morries). I had purchased my RAV4 thru Chilson, and they offer good service, but were not able to help resolve an issue with accessing area below cabin air filter. They recommended I go to you. I’ve been quite satisfied with services. Do you have a listing of rates for services that you could share? As a retiree with an older vehicle I am cost conscious as well as watchful for great service. Your team offers great service. Please advise at your convenience. -Mary M
Debbie L.
4 out of 5
2/6/2025
The check in went well , but the past few times it seems like the people that have to check the customers out seem to be swamped. The past few times I saw my truck sitting outside and no one has come to get me. I go up to customer service and then wait 5-15 minutes to get checked out.
Rita S.
5 out of 5
2/6/2025
Being my first time there everything was awesome. Thank you for washing my car. ????
Jimmy S.
4 out of 5
2/6/2025
You’re welcome
Mark S.
5 out of 5
2/6/2025
Awesome
Mark S.
2 out of 5
2/6/2025
My service advisor Kylie was great in managing chaos. The service mechanic seemed to taken a long time to instal hitch. There were issues and I had to bring back car for sensor lights. Also please note that I tried calling your parts and service with questions about scheduling and parts and could not get anyone to answer my transferred call. Kylie did a good job managing situation and I appreciate that. I think you have good employees, just maybe too busy.
Chris S.
5 out of 5
2/6/2025
Very good
Tom G.
5 out of 5
2/5/2025
Amazing staff, great experience. Would recommend to anyone
Charles G.
1 out of 5
2/5/2025
I had asked to have my battery checked and cleaned however the tech had only cleaned the positive post and not the negative post.
Gene S.
5 out of 5
2/5/2025
Very pleased with the service
Rodney H.
5 out of 5
2/5/2025
Very friendly and polite. Kept us up to date on the progress of our vehicle. Appreciated her efforts to keep the cost of repair down.
Thomas W.
5 out of 5
2/4/2025
Keep Jack as an advisor. He thorough and timely on questions and information when asked.
David B.
4 out of 5
2/4/2025
My service experiences at Markquart have been exemplary over the past few years. Kaylee has only recently stepped into her role as my provider and I am quite satisfied and confident in her abilities.
Gerald G.
4 out of 5
2/4/2025
Riley was very friendly, helpful, & knowledgeable! You’re lucky to have someone like him!!
Jeremy M.
5 out of 5
2/3/2025
Great customer service

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