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Real Reviews From Verified Customers

Service Center Review Summary

5 star 237 reviews 69%
4 star 76 reviews 22%
3 star 5 reviews 1%
2 star 16 reviews 5%
1 star 9 reviews 3%
Review Us
Mike D.
5 out of 5
7/12/2024
Everything was great. We really appreciate it!!!
Megan B.
4 out of 5
7/12/2024
Ty is the best!
Anita T.
5 out of 5
7/11/2024
Northcutt provides excellent service. They are professional in all aspects of customer service. They always provide a detailed explanation of service. I appreciate their efforts to ensure their customers are satisfied with their service.
Shawn R.
2 out of 5
7/11/2024
First time customer. I wasn't greeted by the service desk staff in a friendly way. When I asked what services would be performed on my vehicle with the oil change, I was immediately told the information was on a technology site!! They couldn't even take the time to explain it to me, they immediately relied upon the stupid technology. My vehicle needed a new air filter and the price was $49. outrageous price (Greed)!! I went to O'Rielly's auto parts and paid $22. For a new filter. I did not feel like a welcomed customer at this Toyota service location. I own a 2003 Toyota Tacoma, which I love and have taken great care of for over 20 years!! The Technician who did my oil change took upon themselves to reset the Trip A in my vehicle, which they had no business doing!! I will not ever go back to this location to have my vehicle serviced. The worst customer service I've ever experienced!
Harold B.
2 out of 5
7/11/2024
Very rude when I picked up my car.
Ricky S.
5 out of 5
7/11/2024
Good job
Dennis R.
5 out of 5
7/11/2024
Great job!
Anthony D.
5 out of 5
7/10/2024
Your welcome
David M.
4 out of 5
7/10/2024
Mr. Skidmore was very polite. He explained what needed to be replaced .
Ellen H.
5 out of 5
7/10/2024
Thank you
Catherine G.
5 out of 5
7/10/2024
I appreciate Dean's helpfulness in answering my questions.
Ron P.
5 out of 5
7/9/2024
Thanks
Eric G.
4 out of 5
7/8/2024
Your prices are getting too high
Pam V.
5 out of 5
7/4/2024
Customer service and work done on my vehicle is always top notch.
Joshua T.
4 out of 5
7/4/2024
I did not expect my car to be seen till after the holiday, so I was pleasantly surprised when service was complete the next morning.
Chris C.
5 out of 5
7/4/2024
Great customer service very pleased
Carol D.
5 out of 5
7/3/2024
Thank you
Deryla D.
4 out of 5
7/3/2024
It was a BUSY Day there but I got in and out with no hiccups.
Bert M.
5 out of 5
7/3/2024
Well done and on time. Very professional and friendly service. Appreciate everyone going the extra mile. Bert M
Tammie L.
1 out of 5
6/29/2024
Unfortunately I can’t afford for your dealership to service my car other than an oil change. I’ll be going to OKC for anything other than that.

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