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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1323 reviews 69%
4 star 455 reviews 24%
3 star 48 reviews 3%
2 star 51 reviews 3%
1 star 42 reviews 2%
Review Us
Jillian B.
5 out of 5
2/21/2025
Thanks for being patient and helpful!
Tim A.
5 out of 5
2/20/2025
Super guy! Really Appreciated the caring and expertise with my issues.
Carolyn D.
4 out of 5
2/20/2025
Great service. Thank you. The man who drove me home is a gem. Can’t remember his name. He’s African American and about 50.
Kristen H.
4 out of 5
2/20/2025
When I left, someone put emergency flashers on. I could not figure out how to turn them off. (Never used before) took a bit to get someone to help me.
Marjorie A.
5 out of 5
2/20/2025
All good
Delores E.
5 out of 5
2/20/2025
You guys are the best! I feel respected and you listen to me and you are always helpful! Waiting in the lounge feels great. Thank you!
N J.
5 out of 5
2/20/2025
Adi was pleasant and explained whatever I needed to know.
Jean M.
5 out of 5
2/20/2025
Jessie was excellent, as always. Thank you. Jean M
John J.
5 out of 5
2/20/2025
It went great.
Loren M.
5 out of 5
2/19/2025
I had a very positive experience my local Lexus dealership and would recommend them to friends and family.
Nancy W.
4 out of 5
2/19/2025
I do not do Facebook or social media. But always had good experiences with Nick. Thanks Nancy W
Richard S.
2 out of 5
2/19/2025
Still waiting on a response from service.
Mark M.
5 out of 5
2/19/2025
Cory and his team were incredible to work with. We just moved here from NC, and it was nice to feel trust for your service department right off the batt. Thank you.
Michael And.
4 out of 5
2/19/2025
Didn't actually see Cory, but the person who helped us sits next to Cory. Really feel valued when we come in. Super helpful team.
Walter P.
4 out of 5
2/19/2025
Outstanding as usual. Had Baxter Ford check for a leak either oil drain plug or filter after a recent oil change. They claim they couldn't find it. Still leaking,called service advisor James.He never called me back. Took it to Lexus where I have purchased 20 cars and they found filter leak
Mary T.
4 out of 5
2/19/2025
Cory saved my day. Thank God for Cory !!!! he sent someone to jump start my car & take it from my garage & got it fixed . So grateful for Cory & the service department.
Anthony T.
5 out of 5
2/19/2025
He is always great to work with. Thanks
Daniel G.
3 out of 5
2/18/2025
Called yesterday at 10:50 and got an appointment at11:30. Was in and out in less than 35 minutes.
Julie C.
5 out of 5
2/18/2025
Super professional. This Lexus (Omaha) is not like any other car company. They are exceptional.
David B.
4 out of 5
2/18/2025
Check in was smooth and easy. Received a rental for the day and promptly notified me when vehicle was ready. Great service in difficult weather.

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