Service Center

Real Reviews From Verified Customers

Kim G.
5 out of 5
8/22/2024
Charlie Vue is great to work with and communicates well. I appreciate that he takes the time to answer my questions and explain things thoroughly.
John V.
4 out of 5
8/13/2024
Bob is great
Andrew B.
5 out of 5
8/4/2024
Bob was very thorough, and explained everything really well.
Frederick L.
5 out of 5
7/27/2024
Marcos provided excellent customer experience.
Emily D.
5 out of 5
7/24/2024
Marcos was great! Kind and professional.
Sherri G.
4 out of 5
7/24/2024
Customers are told the cost up front, staff provide updates, as needed, so that customers have a good sense of other recommendations re: for your car or how much longer their wait will be.
Nicholas L.
5 out of 5
7/24/2024
Marcos was amazing to work with very helpful from scheduling, and when I arrived in explaining everything and making sure I could continue on my day while my vehicle was worked on.
Gilberto P.
5 out of 5
7/23/2024
Marcos did a fantastic job with my service; he knew that I had a bad experience with Honda beforehand and really took care of me this time around. he was clear in his communication of the expectations, and very helpful in providing all the details to satisfy all my questions. If every experience I have at Inver Grove Honda in the future could be fielded by Marcos I would be a VERY happy customer, and I know anyone else would too with the level of service I've seen him provide. He is truly a model employee. Thank you, Marcos!
Constance K.
5 out of 5
7/22/2024
He is very polite & knowledgeable. I was completely satisfied with Derrin Dameral.
Pam E.
4 out of 5
7/20/2024
Brady and the person he was training did a great job assisting me with getting a much needed oil change and tire rotation at the end of the day. Much appreciated!
Karen W.
1 out of 5
7/19/2024
Terry’s communication was overstated and inaccurate. I felt as if I was being taken advantage of. This was my first visit and I am not sure I will be back.
Junya H.
5 out of 5
7/19/2024
My car drives well after the repair. Thanks for the great job!
Tiffany H.
5 out of 5
7/19/2024
Jason is my favorite Honda employee! He always takes care of me and gives great customer service!
Walter N.
4 out of 5
7/19/2024
I was able to get my vehicle serviced despite not having an appointment. She gave me updates and explained what was the issue with the vehicle. She was very understanding.
Carol H.
4 out of 5
7/18/2024
Very easy to speak with. Gave me all the information I needed to know when my car would be done.
James M.
5 out of 5
7/18/2024
Marcos was very friendly, informed me of the entire process and answered all my questions regarding my vehicle maintenance.
Lauren A.
5 out of 5
7/18/2024
very quick and kind staff
Lynea M.
5 out of 5
7/18/2024
We love Terry. He takes care of us
John U.
5 out of 5
7/18/2024
Another great visit! Tim kept me informed and provided a loaner car.
Jodene V.
1 out of 5
7/18/2024
It took over 2 hours for an oil change when I had an appointment. When I called to check on my car it took a hour to get a call back.

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