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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1159 reviews 67%
4 star 401 reviews 23%
3 star 49 reviews 3%
2 star 73 reviews 4%
1 star 54 reviews 3%
Review Us
Katrina U.
3 out of 5
6/18/2024
Derrin was super friendly & helpful in servicing our vehicle!
Corrine E.
3 out of 5
6/18/2024
I’ll be back for addtl fluid changes .. didn’t have time after the oil chg the afternoon I was there ????
Sheryl S.
5 out of 5
6/18/2024
Hard worker! Knows his job!
Jeffrey F.
4 out of 5
6/18/2024
Don’t want a survey
Lori U.
4 out of 5
6/18/2024
Derrin is very dependable and trusting.
George M.
4 out of 5
6/18/2024
I am very impressed With Tim Larsen. He delivered extraordinary care to me and my vehicle. One Managing doesn’t see this kind of personal service much anymore. He went above and beyond his job description I’m sure in fully managing a very complicated car repair. He made extra calls to me, and other people involved in the care of the car to delver the very best outcome. Kudos to you for having him on your staff
Steven V.
5 out of 5
6/18/2024
Katie is very knowledgeable and was very helpful getting the coverage by the extended warranty plan. I’ll be glad to deal with her again thank you.
Roshini M.
5 out of 5
6/18/2024
Exemplary customer service by Darrin!
Gabriel P.
4 out of 5
6/18/2024
Even though I didn’t have an appointment today for service, Inver Grove Honda accomplished vehicle maintenance on a timely manner. Professional service provided and excellent customer service experience.
Rebecca S.
5 out of 5
6/18/2024
Brady was super helpful and provided great customer service!
David T.
5 out of 5
6/18/2024
Katie is always professional, patient, and seems to care about my priorities.
Ronelle A.
4 out of 5
6/18/2024
She was super to assist me with an immediate problem. Just fantastic
Sue B.
5 out of 5
6/18/2024
Bob is knowledgeable, helpful and just a pleasure to work with. Great people skills.
Scott L.
3 out of 5
6/18/2024
I was completely service advisor but I am not happy with the Honda warranty on the AC units. They have extended the warranty and they can never find the leak immediately so they put the dye in and I pay the $520 and have to bring it back so when they find the leak they will fix it and reinburse me! This is so inconvenient! I am own 3 Hondas all with the same issues. If you Honda wants to keep me as a customer they need to do better with their warranty issues or I will switch to Toyota.
Christine M.
5 out of 5
6/18/2024
Thank you Katie! She was very efficient and great customer service. Katie was friendly and as busy as she was she never rush me and very polite. Thanks again Katie it was a pleasure working with you.
Alan P.
5 out of 5
6/18/2024
Clear, concise communication and work was timely.
Edward H.
4 out of 5
6/18/2024
All good as normal
Nou Y.
5 out of 5
6/18/2024
Super friendly and very very helpful! Thank you to Kris and your honda team
Kathleen W.
5 out of 5
6/17/2024
Brady listened to all of my concerns and was very efficient and effective in communicating the updates about my car and its problems.
Ryan M.
1 out of 5
6/16/2024
Bob was great. He went above and beyond for me. However, I just replaced the cabin air filter myself and the cabin air filter cover was missing. I think it was not replaced during the inspection.

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