Keith was very accommodating and I am happy with my service. He went above and beyond.
It was a nice experience. Everyone was in a good mood, friendly and professional.
My car's check engine light problem was diagnosed and fixed quickly and effectively.
David Steele was very helpful in addressing my concerns about my 2023 Elantra. There was an issue with the complementary maintenance contract and with Ari help the issue was resolve..
David is a great asset to your company
Thank you
The gentleman who took care of me was great. I believe his name was Damion. Although I was taken by the fact that you charge for a car wash now, that was a nice perk for your faithful customers who go there all the time.p mo
David was upfront about the problem and estimate which were very accurate. Always a pleasure dealing with Pride Hyundai.
Quick and easy oil change. Nice staff.
Service department personnel handled the appointment in a timely and professional manner. They had me out the door with the maintenance complete in less than a half an hour. Very well done.
The fact that you replaced the engine in less than a week is amazing. I really appreciate it.
When I left, I was not happy with leaving without a receipt because the computers don’t always work on Saturdays. Part of the oil change “deal” is to have you car cleaned. With all three oil changes I have had there, never once has this been done. The company shouldn’t do have a job just because it’s Saturday. On my way home, I realized they didn’t even out the sticker on the windshield. I called them the next week, Kevin immediately emailed me the invoice. Shortly after he sent me an email saying he put the sticker in the mail. Kevin was very nice! Also I bought the Premium Plan for maintenance on the car. Other employees kept telling me that I pnly had 4 oil changes and what my balance was. Kevin actually took the time to search that I had oil changes until 11/2029. Big difference! Why did I have to beg to get have the correct info seen with my account. Pride Hyundai needs to do a better job in that department. I don’t feel confident when I leave that bldg. I always make appointments, the first visit they wanted to keep me there for about 4 hours because some came in with a problem with their car-not my problem I had a scheduled appt. The second time was less time l? But that’s when I was given wrong info about the oil changes. She wouldn’t check on it. The third time, I was out in 45 minutes, but computer was working. The day I bought my car, it was so dirty, no gas, the sales woman was at another dealer concerning another buyer. She had them so the car correctly, a couples of hours later it was done. I had taken the afternoon off to pick up my car. Ended up spending it o. The dealership.
Where’s the compensation or the company’s correction to such inconveniences??
Yes, service was quick and professional. Thank you ????
I am very pleased that I was able to be squeezed in on a Saturday without an appointment.
Very quick and he even opened the door for me on my way out.
Excellent experience! Very satisfied with the service I received on my car and the helpful, friendly staff. I left feeling as though my car was well cared for.
Exceeded my expectations.
Service department was amazing and very knowledgeable. Keith and Damon were so wonderful in helping me with my vehicle. The turn around time in fixing my vehicle was so much better than what I expected. I love my Hyundai Sonata and they gave me hope when I thought I was at a total loss. Thank you!! Thank you!!! ??????
The treatment I received at my appointment to check the car's engine was bad. The young man who attended to me was very rude and did not give me a sufficient explanation of the engine problem, even though I had a 6-year warranty on my vehicle.
Keith was so professional knowledgeable and kind won’t hesitate to use Pride again
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