Service Center

Real Reviews From Verified Customers

Carole M.
5 out of 5
1/14/2025
Excellent service! Very professional.
Esther S.
5 out of 5
1/14/2025
Great service answered all my questions and the car look great
Donald P.
5 out of 5
1/14/2025
Thank you
Julie B.
4 out of 5
1/12/2025
Philip is great! 1 issue. He was going to change my fob battery and forgot and was off when I picked up car.
Phillip H.
5 out of 5
1/12/2025
Philip seemed preoccupied with other duties and I had to seek him out for updates.
Ellen C.
4 out of 5
1/12/2025
I was VERY happy with Rob's patient service. My phone was acting up and I missed his calls and texts and he must have thought I was crazy and ungrateful. So happy to have had a wash and clean as well. And new tires. Thank you very much. Ellen Jeffers.
Lisa G.
5 out of 5
1/12/2025
Very happy with the service I received
Alice T.
4 out of 5
1/12/2025
The fact that you had a battery in stock so I could get my car repaired today while I waited is much appreciated. Everyone was helpful and polite. Thank you very much.
Connie L.
5 out of 5
1/11/2025
This was my first visit to the Lexus service center and it was great. Rob answered my questions and was very kind and efficient.
Keri V.
5 out of 5
1/11/2025
Thank you for getting the job done sooner than expected.
Chad F.
5 out of 5
1/11/2025
Great service…everyone very helpful!
Tiffany S.
2 out of 5
1/10/2025
Roberto’s communication is not the best. I had to initiate all communication. I understand he was out of the office but I had poor communication with him back in October 2024 also. I’ll be requesting to work with a different service advisor going forward.
Brian M.
4 out of 5
1/10/2025
The service was good While sitting the waiting room I couldn’t stop noticing the fumes of exhaust entering the waiting room and how strong it was and thinking about its doing to your employees and customers so a set of automatic doors between the service people and customers and perhaps a exhaust fan in the service area.
Kristine A.
5 out of 5
1/9/2025
VERY COURTEOUS AND FRIENDLY.
William K.
4 out of 5
1/9/2025
All went very well! Thank you.
Jeffery Z.
4 out of 5
1/9/2025
Excellent customer service. That's why I'll never buy anything except a Lexus. Way above and beyond all the rest. It's not even close.
Angela H.
4 out of 5
1/9/2025
I will always own a Lexus. Not just for quality of the vehicle, but also because of the excellent service.
Joanne R.
5 out of 5
1/9/2025
Very pleased with the service.
Laure K.
5 out of 5
1/8/2025
Lexus service is always fantastic! I’ve owned a Lexus since 2001. Love the new place and the reps are always so helpful.
Scott I.
5 out of 5
1/8/2025
Your people were/are great and always flexible and accommodating.

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