Service Center

Real Reviews From Verified Customers

Scott H.
4 out of 5
1/8/2025
Service department getting a little better. The vibe there is corporate and sterile. Everyone is nice and professional . but it ain't the old days. still, it's ok, fine. would I buy another Lexus based on service? maybe. That's it. not complaining.
Fritz B.
5 out of 5
1/8/2025
Great
Gokaldas S.
5 out of 5
1/7/2025
Representative was very polite and eager to provide service
Kirvan &.
5 out of 5
1/7/2025
Phill, knows the “ product” well. He was efficient and knowledgeable. Bless he had a great smile.
Sandra B.
5 out of 5
1/7/2025
We have had 3 Lexus. Over the past 25 years and have nothing but praise for the care and considerations from the Lexus staff
Judith G.
4 out of 5
1/7/2025
Roberto **** was very nice and kind. He actually explained so many things a heard questions about since I just moved to Colorado. He is very humble, patient and he made our experience marvellous beyond our expectations. Thank you to Roberto ****
Cheryl A.
5 out of 5
1/7/2025
Great service personnel
Joleen B.
5 out of 5
1/5/2025
Always a pleasure to work with Phil and the entire Lexus maintenance team.
Steven C.
4 out of 5
1/5/2025
Efficient communication. However, after I chose the things to bee done, it would have been good to get some kind of confirmation of what I had agreed to. Ii liked also the loaner. Very helpful.
Shirley C.
5 out of 5
1/5/2025
Philip was very professional and the job was completed in a very timely manner.
Frank M.
4 out of 5
1/5/2025
Customer service doesn’t get any better…part of the reason I have purchased 3 new Lexus vehicles in 2 years. Top notch from sales to service!! Thank you!
Brent O.
5 out of 5
1/4/2025
The estimated wait time is always significantly underestimated but, otherwise great service.
Dee B.
5 out of 5
1/4/2025
Roberto is as usual very nice and helpful
Linda M.
3 out of 5
1/3/2025
From the guys in the front to the techs I never see….pleased with everything g.
Sharla D.
5 out of 5
1/3/2025
Job well done to perfection and in a timely manner
Dorothy A.
5 out of 5
1/3/2025
Detail job great.
George V.
4 out of 5
1/3/2025
Roberto was professional and courteous and shared his knowledge and recommendations relating to servicing my vehicle.
Peggy G.
5 out of 5
1/3/2025
Thank you again for outstanding service!
Andrew H.
1 out of 5
1/1/2025
I dropped my GX off at 0745 for a 0800 appointment for an oil change/tire rotation, and coolant leak inspection. I asked if the wait would be longer than an hour so I could request a loaner to drive back to work. I was told it would be a quick turn around, so I waited in the lobby. All said and done, with a battery replacement as well, I left the dealership 4 and a half hours later. When I asked for an update around 1000, I was told "it's in parts and shouldnt be much longer"
Pamela J.
4 out of 5
1/1/2025
The support I have received from Philip Quinn and the Lexus Service Team has been outstanding. I can't ask for anything more at this time.

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