Lexus of Colorado Springs Auto Repair Service

I am writing to express my heartfelt gratitude for the exceptional service experience I recently had at your dealership. From the moment I arrived, I was greeted with warmth and professionalism by your team, which set the tone for a truly remarkable visit. I would like to particularly commend Anthony Yslas for his exemplary service. His knowledge, attention to detail, and genuine care made the entire process seamless and enjoyable. They took the time to thoroughly explain every aspect of the service, ensuring I was comfortable and well-informed at every step. The meticulous attention to my 2024 Lexus GX 550 Luxury+ and the high standards of care provided truly exceeded my expectations. It is evident that your team takes great pride in their work and strives to deliver the best possible experience to your customers. Thank you once again for the outstanding service. I look forward to continuing my relationship with Lexus and will not hesitate to recommend your dealership to friends and family.

Roberto is very professional and kept in good communication every step of my vehicle's service process.

Roberto has ALWAYS been professional and knowledgeable. He is a pleasure to work with. You should be very proud to have him as an employee!

I can't say enough about the service and VIP attention rendered. It's refreshing to see a dealership with staff who take pride in their work and excellence to customer service. Proud to be a Lexus owner. Lexus exudes the pinnacle of quality.

Merry Christmas to All & a Happy New Year!!!

He kept me informed of the issues they found in the car. He helped set up an appointment and added a loaner car for me. He was very pleasant and easy to work with while my car was being fixed.

Good Service

Always great

Roberto did an excellent job.

Work was done quickly and the dealership was really nice.

Thank you!

Robert is always a pleasure to work with.

I like working with Billy. He is courteous and attentive, and I appreciate his experience in the auto service industry.

????

Roberto provided me excellent customer service! He described and went over every recommended maintenance action for my vehicle.

My car has been in service for 10 days now. Twice I got notification it was ready for pickup and it wasn’t! Automated text were not accurate. Had to reach out to manager so someone would call and let me know the status. Everyday told the work would be complete and every day it was delayed. I have been doing all my service at this dealer but never had issues until u moved to the new location.

Very nice and efficient

Phil has always given excellent service. You are lucky to have him as an employee.

Phil always does a great job of making sure we know what is going on with our vehicles.

I prefer email vs. text communications.