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Real Reviews From Verified Customers

Service Center Review Summary

5 star 430 reviews 64%
4 star 146 reviews 22%
3 star 18 reviews 3%
2 star 42 reviews 6%
1 star 34 reviews 5%
Review Us
Cynthia M.
5 out of 5
3/6/2025
Roberto is always professional, polite, and very helpful. Today he did the extra mile and helped me move my groceries from the loaner car to my car after the service was completed. It’s always a pleasure to work with him!
David B.
5 out of 5
3/5/2025
Excellent service
Doris M.
4 out of 5
3/4/2025
Not only was the service great and the waiting room beautiful, the coffee machine available, but Bob Luger and the other service provider ( forgot his name) were fun and kind and knew what they were doing.
Dharani N.
5 out of 5
3/4/2025
Great and quick service
Grathel B.
4 out of 5
3/4/2025
This is superior service. Robert is a professional. The Lexus Team answer questions, address concerns, on time, efficient and first class customer service. I feel assured my car, which is my investment. is being taken care of in every detail. It’s a pleasure doing business with you.
Michael M.
5 out of 5
3/4/2025
He did good.
Travis K.
1 out of 5
3/3/2025
Didn't receive the all weather for mats i requested multiple times.
Craig S.
5 out of 5
3/2/2025
Great, friendly and professional
Jack H.
5 out of 5
3/1/2025
Awesome, aa always very kind and professional. He answered all my questions... Thank you
Nichole N.
5 out of 5
3/1/2025
Super helpful and quick Service!
Ellen C.
1 out of 5
3/1/2025
I was charged more than double the estimate for my 40,000 service.
Achilles T.
4 out of 5
3/1/2025
I've been working with Rob for more than 3 years since I bought my first Lexus. He's never failed to provided me great service and I trust him with the maintenance of my car more than anyone.
Peter A.
5 out of 5
3/1/2025
Thank you for your care of my 2022 Hybrid Lexus. Roberto checked mo in and went over what was recommended. You gave fine service. Thank you. Peter A
Annah G.
5 out of 5
3/1/2025
The service provided by Phil and his team was excellent and professional.
Emerenciana S.
5 out of 5
3/1/2025
Phil Quinn is welcoming, friendly and provided exceptional service.
Mayte F.
5 out of 5
2/28/2025
Anthony from valet was helpful and explained needs and no needs for my less than 20k used Lexus . Thank you ! Mayte F
Kristi C.
5 out of 5
2/28/2025
Roberto was very efficient in the car intake process. He was a good communicator and very courteous.
Steven H.
4 out of 5
2/28/2025
Appreciate the extra effort
Roger H.
4 out of 5
2/28/2025
As always…Rob and entire maintenance staff were great. A brake issue was found-and fixed immediately. Car was actually done early and was washed and clean when I picked it up.
David E.
4 out of 5
2/28/2025
Service was complete on time at close to estimated cost

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