Thanks for everything! Service is always great!
Everything and everybody were great.
Never any issues when I take me car there. I greatly appreciate the nice customer service and loaner while I wait.
Roberto has exceptional customer service Skills. The overall experience ensured my return in the future for my service needs. Thank you!
Time management important. Give me better ideas when the car is finished and ready to drive off the dealership. Understand your car cleaning team is under pressure. Overall good experience.
Roberto was very thorough and extremely professional. I will definitely keep bringing my vehicle to Lexus of Colorado Springs in the future!
Thanks for having Roberto on your team!
Philip provided great service.
Philip Quinn was very helpful and answered all my questions.
Roberto was very nice to me and took care of the needs for my car very professionally.
We are missing a ski rack that should have come with the crossbars. I am upset that they are not with our car. Thank you for looking into why we do not have the ski rack.
Philip it’s always great to work with. He’s very professional, thorough, and personable.
Roberto was the best service advisor I've had! He was so kind and covered everything. I will request him in the future if possible.
Very fast service this time
We arrived an hour early for a scheduled appointment and after checking, found out our car had not been taken back over 90 minutes after the scheduled time. We dropped off our car at 12:30 for a 1:30 appointment and our car was not done until 4 PM. No communication from service department.
It seemed to be a challenging Monday everywhere today including at Lexus Service Center. But you all stayed on track and cheerful even with the computer system not working properly and maybe a little short staffed? Thank you for taking care of my Furiosa.
Roberto had 6 clients at the same time and struggled to get back to people about their wait times, which made some clients angry.
Maybe his work load could be divided out more evenly amongst all the service providers?!
We were very patient.
Amazing customer service. Rob has taken care of my Lexus RX360 for years. Great service, I get a nice loaner and the services and parts are affordable. I'm a customer for life.
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