Jon was great. My new 1500 Sierra had a glitch at 1,800 miles and wouldn’t start for 30 minutes. It self healed, and Jon patiently took the truck in to identify the problem. No issues found. The truck has worked perfectly since. Thanks Jon for your efforts!
This is the second time I had my truck serviced at Cardinale GMC. Both times the DEF fluid was not filled, even though I pay for it. Both times I let Chad know and he quickly took care of the issue. I appreciate that it was taken care of, but it should have been done right the first time. Not chads fault.
Great job everybody
Thank you for you help
Very pleased, great service????
Tony war great! He delivered on the service of the recall and was promptly in and out as he stated. Also was explained by technician on work that was performed. However Tony Arango as a service underwriter greeted me and also kept me informed on the status on what was going on and reinsured me when it would be done.
Thank you Mr.Tony Arango for a pleasant welcome.
Nice and efficient Ford just couldn’t figure it out.
grateful for thorough examination of my issue
Jon was great . He was professional and even spent the time to try to work with my extended warranty policy , which didn’t work out , but he did try and that was greatly appreciated . I was a little taken back by total cost to perform the work but it is what it is . The truck is running fine and the issue has been resolved , however , I have a new issue that I need to address and am already in communication with Jon to move forward in addressing it . Based on the great service that I received from him I may start bringing my truck there for regularly scheduled maintenance…. ie oil changes , tire rotations , routine maintenance things. Overall it was a good experience .
Chad Royal was very professional, efficient and kept me updated on the status of my vehicle throughout the process
Mr Levesque is always great at customer service, he really delivers and was very attentive. Couldn’t ask for better customer service
GMC got me in right away. Took good care of my car and advised me of possible upcoming matainence needed.
Tony Arango was a great help!
I was completely satisfied with the service well done. Thank you!
Jon was great to work with. He checked in to let me know the progress of my repairs, even if there wasn’t much to report on. He advocated for me with the warranty company which is always appreciated. I really appreciated his professionalism and effort to provide quality customer service. Thanks, Jon - u da man!
Good service - and expectations exceeded…
Tony was helpful and a great communicator.
Chad helped with my issue in such a short notice
Social