Service Center

Real Reviews From Verified Customers

Derek T.
1 out of 5
1/6/2025
Wiper fluid alert received a day after picking up the vehicle despite a multipoint inspection having been completed.
Patricia M.
5 out of 5
1/6/2025
Very quick and courteous service
Jorge R.
4 out of 5
1/6/2025
It’s a great service in front desk and waiting room it’s asome
Rick M.
4 out of 5
1/5/2025
Zach was very pleasant as always and most helpful. Lucky to have him! Answers all questions and down to earth.
Dolly V.
5 out of 5
1/5/2025
Mr Joseph is and always has been the Best. I truly appreciate his professionalism and courteous behavior.
Kathleen F.
1 out of 5
1/5/2025
My settings changed including my seat. I have been unable to reach anyone to discuss this
Loren H.
5 out of 5
1/5/2025
I will always use the Hyundai service because of your staff like Joseph
John S.
5 out of 5
1/4/2025
Great service!!
Linda H.
5 out of 5
1/4/2025
Thank you for the prompt service. I appreciate the team of emoyees.
Jennifer S.
5 out of 5
1/4/2025
Great! Thank you
Robyn W.
4 out of 5
1/4/2025
So far, all seems good.
Napoleon A.
5 out of 5
1/3/2025
Quick and friendly service
John U.
5 out of 5
1/3/2025
So far, good ride. Thanks for the service.
Bernard M.
4 out of 5
1/3/2025
Please don’t take this wrong because everyone I dealt with was wonderful, competent and cordial. However I was moderately disappointed in how long I had to wait. My appointment was at 10:30. I arrived at the service department a little after 10:00 after driving 2 hours to get there. My Santa Cruz was finally ready a little after 2:00. I know the service couldn’t have taken over an hour. Like I said I’m not angry. I just wish that if I have to have service done again I hope that it could be expedited a bit since I live so far away. I’m very happy with what got done. I just wish I hadn’t had to sit around for four hours for a repair that I know took less than an hour. I don’t want anyone to get in trouble for my comments. I just would appreciate it if I could get in and out a bit quicker next time. By the way I LOVE my Santa Cruz. Thanks for doing such a good job on it.
Larry F.
4 out of 5
1/3/2025
It was andy
Barbara H.
2 out of 5
1/2/2025
Zachary was great but the same warning and red light came on today. I’m trying to call the service department again to let them know.
Sarah R.
2 out of 5
1/1/2025
Kept my car for 6 days. I had to call twice to get any updates at all during that time. Failed to understand the issue as described. Didn’t solve the issue.
Michael B.
4 out of 5
1/1/2025
Drew was respectful, courteous and professional. I felt that he really listened to me and showed a willingness to satisfy my concerns. I wish I had purchased my Ioniq 5 from Planet Hyundai instead of Mcdonald Hyundai just from my experience with the service department and Drew.
Gena N.
5 out of 5
1/1/2025
Mr. Rosewell was a true gem to work with today. He was kind, professional, and patient when helping with a situation with my vehicle. He provided his contact information, so I could ask follow up questions during the day. I hope to work with him the next time I service my vehicle.
Thom C.
4 out of 5
12/30/2024
The most efficient and fastest service appointment I’ve experienced. One small advice is to keep in mind that most of the time customers have had to make changes to their daily schedule to bring in the vehicle for repairs or service, that in itself should be taken into consideration when scheduling rides to and from dealership.

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