First time in having bought it at Phil Long in the Springs and we live in Breck. Great experience and I will be back for future service
The exhaust/smoking problem was not fixed, I had to return the car for more diagnostics.
Very kind and friendly staff. Was accurate with how long it would take.
Black smear marks on the tan passenger seat
Just as I requested and on time!
My first time at the dealership. Joseph was great- easy to work with, professional, efficient and very courtesy. Waiting area is superb!
Branden was friendly and very helpful. The service on my car was completed promptly. I appreciate working with him and Planet Hyundai.
The attention and quickness given to my Sonata was quite satisfying. Joseph Shirley tended to all that was required to quickly get things in motion, for a job well done. I appreciate everyone involved, and will mention this wonderful experience. Thanks Joseph.
I’d have better luck carrier pigeons, trying to make communications happen
I responded thoroughly on a phone call asking the same things earlier today. Responding three times is too many.
Joseph did a great and professional job. He communicated all aspects of the process. Appreciate his coverage of my vehicle issues.
You seem understaffed. I showed up to my appointment time and was shown the reception area. I waited for more than 15 minutes for anyone to even ask if I had been helped. The gentleman who helped me didn’t have a clue as to how to do the job. Kept asking his co worker for help. Literally took 35 minutes to get checked in. The work was done well, but your reception and processing area needs serious help.
I have a $41,000 vehicle and the engine is knocking. I brought it in . It's still under warranty stated that it had to be driven to hear the hard knock. The tach drove it less than a mile . The employee handling the case told me the tech drove it 45 minutes. He flat out lied to me. My paperwork shows it had been driven less than a mile. You have failed to uphold my warranty and I am taking legal action against PLANET AND HYUNDAI. I should have just bought a ford.
I was there a total of 36 minutes for my oil change and tire rotation. It was great!
My name is spelled Deanna not Deeana
Service was smooth and was done in a timely fashion
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