Pleasant experience today. I used to have my car serviced at Arapahoe Hyundai, but their service let me down more than once. I hope we can build a trustworthy relationship with Planet Hyundai.
Regards
Staff was great and the process of bringing the vehicle couldn’t be any easier. Wouldn’t think of going anywhere else. Love the Ioniq5 EV and would encourage everyone to check out this vehicle.
I appreciate the communication and the updates.I am also appreciative that they were able to get the vehicle back in a timely manner. Thank you so very much!!!
Ethan was great - sadly, there was a nail in a new tire (less than 1500 miles on the odometer!). Not only couldn’t it be patched, but the quote for a replacement seemed higher than the marketplace for tires. I can’t afford to pay a premium price for a new tire.
The Damb car is still leaking oil, I thought we brought it to the professionals????
Ethan was very understanding, accomodating and professional.
I said no before as my issue came back, but I took my vehicle back the next day and planet Hyundai made it a priority to get it fixed right away. I truly appreciate the team for the help on this
I was satisfied that my oil leak was finally stopped. However the leak was caused from a previous oil change that was not cleaned up from the scrape pan sheild.
Great work - friendly, efficient, and much faster than expected. Thanks!
Issue has resurfaced after 2 days
Super professional and efficient, great communication. Thanks
Fast, professional and explained everything
Always great service from the team at planet Hyundai! I did notice that there seems to be a cap missing from the rear passenger door indoor handle. Could someone call me on Monday to see what options there are to remedy this?
1. My car is now making noise in the wheels after the alignment that it wasn't before and I have to bring it back.
2. I had additional service requests that they were unable to accommodate or look at during my appointment despite providing information prior to the appointment about the issuse. They stated they will not make appointments at this location for issues outside of service requests and it is first come first serve and this was for a simple windshield wiper issue.
3. No longer cars available -1 per day is not acceptable. But was Happy with the Lyft availability.
All staff I interacted with was extremely nice and helpful! Joseph finished up the process with me and got me out of there faster than expected!
Joseph was excellent! I left my phone in my car and he wanted to make sure that it was in fact in my car! He was very personable and attentive.
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