Lexus of Glendale Auto Repair Service

Todo bien gracias

Fast and easy

Excellent customer service! Thank you!

Great job really professional and they helped me with everything I needed Thank you

There’s lack of communication between all the departments thats involved in the maintenance including the people at the counter/s. When I asked them between 1:30-2pm if my car was ready and in fact I was informed that possibly my vehicle will be ready by 1 pm. Seems like no one knows if my vehicle is ready. They told me to go Mark but he was not in his office I guess he was out to lunch. So a young gentleman at the counter with a beard who volunteered to check out my car. And we waited for few minutes. He finally came and said my vehicle is ready. It seems to me that there’s lack of communication between them all. By the way, I want to give a rate of 10 to the young gentleman with a beard sorry I forgot to get his name . The ladies please advise them to be more friendlier and welcoming to the customers whether old or young. They need to learn more of customer service and common courtesy. Thank you for reading my comment. Looking forward to go back there and get better service. Imagine we checked at around 11ish we got the car between after 1:30-2pm.

Thank you!

Attentive and communicative

Everything is good

Thank uou

Fast transition. I took my car in, for the loaner and couple hours later got the car that my car is ready. Smooth and fast

Excellent service provided

Excellent service thank you so much. I am very happy with a service provided

Chris director amazing service I like Chris Garabedian service always great ???? and Danny Mata really nice person

Sergio was the best. Courteous, thorough, informed me about needed maintenances so I could make sure our car is in good condition. Very grateful, 10 out of 10!

Chris was great - he let me know what service i could do early and what was coming down the line. Glendale Lexus has generally provided me with good service. When i am ready to purchase again i will likely purchase Lexus and if possible given what vehicles are in stock and the right contract i would purchase from you.

Mitchell was professional and friendly. He answered all my many questions and was patient and knowledgeable on the features of my vehicle. Thank you for an easy, relatively quick appointment.

Alexander Sapalicio was an amazing. We are grateful for his service. 10/10

Alexander was great!

My service manager Tony was very friendly and helpful. However, the rims of my tires were left super dirty. It looks like they forgot to power hose them down and just applied the cleaner to the wheels only.

He’s always great I usually ask to be paired with him when I come in for maintenance