Toyota of Las Vegas Auto Repair Service

Fast and complete.

This experience was disappointing. We took the car in to get a new mirror with the garage door openers on it. We were quoted a total price of $389.00. When we went to pick up the car the total bill was over 600 dollars. Our service provider was Nelson Scharf (who was great by the way) said that we were charged for 2 hours of labor at $200.00/hour. Well my appointment time was 10:45 and by the time Nelson took the car in it was a little after 11:00 and we're told that they would need the car until the end of the day. So we took the shuttle home and then got a call from Nelson at 12:15 saying the car was ready. How does getting the car a little after 11:00 and then saying the car is ready at 12:15 add up to 2 hours of labor. Also when we called to make the appointment and were getting transferred to SERVICE we were transferred to the service dept.in COSTA MESA,CA!!! I would appreciate someone calling me back and explaining the 2nd hour of overtime and also explain how we got transferred to COSTA MESA TOYOTA!! I have bought 2 cars from David Wilson's Toyota and have been loyal customer since 2007. I would expect better service to be given to a loyal customer than we received on this last experience. Again, Very disappointed! Jay A

Excellent service. Thank you to the whole team.

Dan is a great guy. I have an extended warranty and it wasn’t in the computer. He took the time to research it and get most of the work I needed done covered

Great Team with Dan

Everything wa great. Ed is really knowledgeable and nice. Onl ting missing was a free car wash.

Todo súper bien

El sr. Eduardo es una persona muy amable y siempre de un exelente trato y servicio asía sus clientes. Muy agradecida con su servicio y amabilidad

I have the 25,000 miles free service! I buy additional 20,000 miles more for over $300 and they charge me oil change on 30,000 miles crap!!!!

It was the best experience ever at a dealership.

Ryan & Mike take care of our needs! BG Ashley & Lorna H

Thank you

Shoutout to Benito Gonzalez for going above and beyond! Even though I wasn’t scheduled with him, he stepped in and took care of my oil change with professionalism and kindness. Truly appreciate his excellent service and willingness to help!

Mike was awesome explained my service appt thoroughly got me in and out in no time. Mayra at the cashier was also extremely helpful! It’s always a great service experience at David Wilson’s Toyota of Las Vegas.

Michael was very helpful when explaining my car and the maintenance of it. Thank you so much

Excelente servicio y atención

He gave me a good service and answered all my questions.

Mr. Daniel is a good advisor and excellent on his service.

Was completely satisfied with service agent but car came back dirtier than I drop it.look like went thru water and window wipers were used

Eduardo is a very helpful person,he answers your questions, thanks