Above and beyond customer service
Moses has continued the wonderful service I have always gotten from Toyota in Morgantown.
Blaine was an excellent service representative ... everyone at the Dealership was professional and egar to make the time there a positive experience.
Rodney was great. Service quick.
I changed from ford to Toyota due to my friend, Tish Harvey , who bought her car there and lived the service. She is correct. Probably the last business with consistent good service. Blaine is an excellent voice for your dealership. Very professional, pleasant, and knowledgeable. I was able to schedule via text and reminders encase I needed to change my appointment.
Rodney always does a great job! He's personable, friendly & customer oriented. Personally, I believe he could hsndle much more than y'all have him doing. He's a really great team member for Jeff Murray who, by the way, is awesome! You should be thankful they're both dedicated members of your team.
Cheers! Dale W
Rodney Lambert is top tier for service and feedback. Any headache he’s quickly corrected, and provides knowledgeable, prompt, and friendly customer service. He has become the only reason that I continue to return to Moses for Toyota vehicle maintenance. If/when he leaves I’ll definitely take my business to Dan Cava
excellent service thank you!
Blaine did a great job. He was knowledgeable, thorough, prepared, and polite. He demonstrated a high level of customer satisfaction.
Blaine was very helpful and kept me updated and informed over the last month dealing with this issue. Extremely disappointed in the fact that she I arrived to pick the car up after a very expensive fix that it is still was not fixed. While I understand some parts may not be working appropriately, i would hope that the fix was looked at and tested prior to saying the car was fixed. Again thankful for Blaine and his assistance.
Responsive to my emergency and got the job completed quickly.
You did your job well????
Rodney has always been superior to his customers!
Very professional and knowledgeable to his clients.
He is very nice and cares about his customers, we enjoy
seeing him when we come for service on our vehicles!
Very good service and pleasant to interact with.
Everyone is so nice & professional. It did take a bit longer than I expected but they made it right.
I’ve spoken to several people about my experience, but have been disregarded. We are tentative to return, which is unfortunate because we have two Toyotas and a Lexus. Moses Morgantown is our closest Toyota dealer and it would be nice to feel comfortable having service done there / buy vehicles there.
Rodney is always great to work with
Thank you all for everything. Rodney when I asked you about my warranty. You said I wasn’t aware of it!! But you checked on it . And made it right. Thanks again team!!
Very polite and explainable
Staff is consistently excellent
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