I think the service managers were doing the best they could, but I’m not 100% sure the work was done. The oil life monitor was not reset and there was no sticker in the window to show when the next oil change should be so I checked the oil myself and I didn’t look clean. Also, I can still smell coolant burning. I checked the coolant last night and it wasn’t filled to the line, I checked it again this morning and there was less coolant in it this morning than there was last night. I’m back to square one before I dropped the car off. One, it’s just a poorly made vehicle, two, the company knows that and just needs to fix the issues. I paid for the warranty and all the issues have been warranty issues. Thank God I didn’t have to pay for these covered issues, but there shouldn’t be this many issues.
Many thanks to Timothy Campbell and his crew for the repairs to my 2006 GMC Sierra 1500 pickup truck. Made it back home to Lebanon, TN with no problems. That's a 575 mile trip from Strosniders to Lebanon. The truck shifts fine and no air bag warning lights. Again, many thanks. David H
I was in and out in a couple of minutes I was prepared to stay at least an hour.
The customer service of everyone is to be commended!! Very professional and respectful. The service department hands down is just amazing . Thank You As Always.
Always satisfied. Been with your company over 45 years.
Full checkup, I really appreciate the service.
I had an 8 o’clock appt for a service and didn’t leave until 950
Excellent service. Car taken in at schedule appointment time. all service was completed and contacted back when ready.
Communication poor.
Asked to fix a known issue and downplayed validity
Truck still idling rough after putting in transmission
Continued undressed issues since purchase in 4/23
Jeff Mundy, has always help to get the type of service that Strosnider provide. He is always helpful ??. He always has a great attitude, thank you.
I was treated with professionalism. I was upset with being charged a fee for paying with my credit card. Never had that happen before.
I have now been to have the brake system on my truck worked on 5 times. and I will need to take it back this week because it is now making a grinding noise that was previously not there.
I didn't see Tim today , however the job was done satisfactory .
Very Courteous And Professional Was A Pleasure Doing Business ???????? With Him
Always take our vehicles to Jeremy!! Excellent service always!
Great service. Exceptional Staff.
Jeff is very Professioal and takes the time to answer my questions even when I am repetitive. I appreciate Jeff.
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