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Real Reviews From Verified Customers

Service Center Review Summary

5 star 828 reviews 68%
4 star 231 reviews 19%
3 star 29 reviews 2%
2 star 73 reviews 6%
1 star 50 reviews 4%
Review Us
Manuel T.
5 out of 5
2/20/2025
Good service keep it up
Rob L.
4 out of 5
2/20/2025
I can’t say enough good things about Brent, he went above and beyond to explain all the car needs and even helped my with my electronic lift gate. This is why I always come to keys Toyota for customer care like Brent displayed ..great guy and the best customer service thanks again Keys Toyota of Van Nuys
Mary J.
5 out of 5
2/20/2025
She was great did a good job positive and made sure all my questions were answered ????
Anita M.
5 out of 5
2/19/2025
Very please
Jeff H.
4 out of 5
2/19/2025
Service done as described in the time stated it would be done.
Latonya D.
5 out of 5
2/19/2025
Thank you for the good service.
Teresa M.
5 out of 5
2/19/2025
Bo did an excellent job!
Frank G.
4 out of 5
2/19/2025
All I can say is thank you Brenda
Jerry N.
5 out of 5
2/19/2025
Excellent service and Bovwas extremely helpful
Sandra C.
5 out of 5
2/19/2025
David Parada is very thorough. He has great follow through and keeps you posted. Glad to have him as my contact person.
Elizabeth M.
2 out of 5
2/19/2025
Several visits and the problem with the car continues - I will send a letter to the financial institution, so that they are aware that I am not happy with the poor service of the KEYS TOYOTA dealer in the city of Van Nuys.
Soledad M.
5 out of 5
2/19/2025
Thank you so much I’m satisfied with your service ! The personal are excellent ??????
Eyal Z.
5 out of 5
2/19/2025
Eddie is great - good community & on time
Jose A.
5 out of 5
2/18/2025
I received a good service and quality thank you.
Anna H.
2 out of 5
2/18/2025
I don't want to be misunderstood, so l'm saying that the mechanics did an excellent job as always and I'm very grateful to them! While the scheduling department and service consultant could certainly use some improvements.
May J.
4 out of 5
2/18/2025
Eddie was most helpful, including explaining how to be successful for my Highlander to pass its annual smog test.
Victoria S.
5 out of 5
2/18/2025
Eddie Sanchez was responsive, kept me updated and got our issues taken care of quickly and easily for me. Thanks.
Jose S.
5 out of 5
2/18/2025
Excelente
Adam W.
5 out of 5
2/18/2025
Giovani was professional, courteous and a pleasure to work with! Thank you!
Jenny L.
5 out of 5
2/18/2025
Thank you Geovani great service and fast ????

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