When I arrived home , the car went dead. I could not even open the trunk to get my wallker out of it. My neighbor open the hood to check the battery . The battery is fine? There seem to be a loss wire. That should have been checked as a part of the “check engine “ signal.
I tried to call the office about 3:30 and got no answer. I
I left a message. No call back yet.
Mr. Hunter was attentive and thoroughly explained services.
My appointment was for 12 noon. It was 3pm when finished for a oil change and tire rotation. What is the point of making an appointment if takes 3 hours for this type of service.
I had to wait 2 hours for an oil change. When I inquired about the length of time. The female receptionist lied and said the oil change takes 2 hours, which I know is a lie because I have been servicing my car there since I bought it, and the longest it ever took was 40 minutes they damaged my passenger tire. I missed my scheduled appointment.Also,when I paid for the service I had to ask the cashier for my change. After receiving such service I am considering finding service somewhere else.
He was very efficient & pleasant. He answered all my questions & explained them to me.
Thanks Raymond
Communication and prompt service was great.
I feel the Service to my car was done with satisfactory. The problem is the warranty that is on my car but does not seem to be in the computer. This the second time I had to show paperwork that indicate I have full warranty coverage. I hope that is something that will be resolved when with my next service. Thank you
Service was completed promptly and I was notified of completion as promised.
Very satisfied with service.
3 hours to do a tire rtation into check 12 v battery.
I have requested a check on the hybrid battery, not the 12 V.
Smooth transaction. Thank you
Raymond was very helpful and efficient with servicing my Prius
I felt like the service writer attempted to overcharge me.
Machine was broken. Provider did not follow up
Very satisfied with the end result.
This place is very unprofessional,they never fix what they have to do in a timely manner and everybody give you the run around about your vehicle,I am very unsatisfied with this place!
Thank you for the great service
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