Wait time was excessively too long. After my car was done, it sat in the parking lot for over an hour and no one came to let me know my car was done or that I was ready to complete my transaction. I had to go speak to someone myself and that still took about 20 minutes until they were ready to speak with me. My appointment was for 7:30am and I didn’t leave till AFTER 11am, there’s no way I should be there that long for just an oil change. I’ve been a Toyota customer at this dealership for over 4 years and they were great at first but now they went down. Management **** now and there’s a lot of people there that don’t know that they doing.
Mr. Hunter was very professional and respectful.
Very good service and nice working man
Told a hour and a half and I was there three hours
My 10,000 mile service was completed in a very timely manner. Everyone was courteous, friendly and efficient. I was completely satisfied with my experience.
Everything went so smoothly. You all did an awesome job as usual taking care of me and my vehicle! This is why I choose Toyota!!
RAYMOND WAS VERY POLITE, MOST HELPFUL & KNOWLEDGEABLE. HE ANSWERED ALL OF MY QUESTIONS TO MY SATISFACTION. ALL & ALL, I AM QUITE PLEASED WITH THE SERVICE I RECEIVED FROM TOYOTA. THANK YOU.
Ray Guidry was extremely helpful in accommodating personal issues that enabled me to both care for ill family and get needed repairs done to my car before the end of the workday. I am most grateful.
I'm always satisfied with the the prompt, professional, and excellent customer service that Willie, exhibits when I come to Toyota of New Orleans for service! Thank you for a job well done!
Prompt and excellent service.
Always satisfied with your service.
The service time was longer than I anticipated. Five hours was the amount of time. I was informed via a call to check on the status two hours in that a technician messed up something and I would not be charged and I was never told this information.
Excellent, Courteous service Always!!!
Satisfied with the feedback regarding the incident of the swaybar link was handle professionally with no problem. Thanks to all involved.l
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