Julian is the best , he should be recognized because his help was excellent , he explained everything to me and he kept me updated on the service that was completed
Excellent customer service as always!
If you check my records you will notice that I always use Acura for service on my car. I have used Acura since 1999.
Julian was very helpful and answer all my question with a smile. Great service by all the Service department team!!
Great service, great team!
Excellent customer service!
I was a little uncomfortable after my service because in the back of vehicle there is a compartment where I have tools, an extra jacket, etc. This has been opened and then left opened. I’m not sure this was necessary for the service to be completed. I also didn’t receive my checklist that I normally do when I have my oil changed, my service rep did assure me that everything was fine. One more thing, my vehicle is usually washed when I pick it up, this time it was not, no explanation. The team there is always helpful and courteous.
As always Julian’s customer service is unmatched! I appreciate him helping to squeeze me in due to a flat tire. I was able to make it to the dealership and y’all took care of it fast. Making my emergency no longer an emergency! Thank you all so much for your great customer service and quick assistance! Happy holidays to you all!
Great service. Thank you so much.
Julian's service is the best I could possibly ask for. He is kind, knows his stuff, is good at explaining with enough detail but too much if not needed and makes the customer feel like they are being taken care of in the best possible way.
I enjoy dealing with Julian. Always friendly and professional!!
I love his work and he’s very respectful and Good on time management
Great service , found something other than the recall wrong with my car , order parts and had it ready next day , and offered a loner just in case , great service .
Well, I will say the service was quick I don’t have to wait for long. Was second time visit and they always go above and beyond to satisfy my needs.
Thanks Team.
Julian is very professional and goes above and beyond to assist with taking care of your vehicle needs at Acura. He should be the example of how all employees interact with clients.
Very good service. Able to explain our concerns. Helpful. Thank you
Octavia is the best. He listens and follows through.
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