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Real Reviews From Verified Customers

Service Center Review Summary

5 star 341 reviews 74%
4 star 79 reviews 17%
3 star 11 reviews 2%
2 star 16 reviews 3%
1 star 14 reviews 3%
Review Us
Nichole H.
5 out of 5
2/14/2025
Excellent service and is always so kind.
Leonel M.
5 out of 5
2/14/2025
Great Service and kept us informed on charges. Great experience with Ivan
Martha F.
5 out of 5
2/14/2025
Ivan is a treasure. Professional, fast, knowledgeable. The best in the west.
Stephen P.
1 out of 5
2/13/2025
I purchased a replacement key for my 2004 Lexus. When I tried the new key it had not been programmed for my car. Time will tell on the other repairs.
David Y.
2 out of 5
2/13/2025
Good advisor Adrian
Marysela F.
5 out of 5
2/13/2025
Adrián was very attentive- thank you!
Edward E.
4 out of 5
2/13/2025
Arturo Gonzalez has been the best service advisor I've had to deal with at any dealer.
Gabriel D.
5 out of 5
2/13/2025
Ivan , is and has always been great to work with. I appreciate his communication and professionalism
Roque M.
5 out of 5
2/13/2025
I had excellent service when I took my car in today. Ivan as always was very helpful .
Anotnia H.
5 out of 5
2/13/2025
Ivan is always very professional and polite.
Javier M.
5 out of 5
2/12/2025
Friendly staff, great service!
Brenda Violeta.
5 out of 5
2/12/2025
Thank you!
Lorena L.
5 out of 5
2/12/2025
Arturo González is always very attentive. He takes time in answering all my questions and making sure “me” as a customer is always well taken care of.
Claudia G.
5 out of 5
2/12/2025
Ivan goes above and beyond when it comes to his job. He's a great person and very helpful, courteous and respectful.
Diane W.
5 out of 5
2/12/2025
Arturo is very good and is great with his communicating skills. I don’t have to keep calling to get answers. Glad I found him. With the Fox changes he has made me feel more comfortable in getting service for my car.
Gloria T.
5 out of 5
2/12/2025
I was happy with my service and Adrian my advisor was very helpful and professional. He answered all of my questions that I was concerned about. The staff were also friendly and helpful. Thank you ????
Rosalinda V.
5 out of 5
2/11/2025
Ivan provided excellent customer service. He was providing updates as the services were being provided.
Janeanm P.
5 out of 5
2/11/2025
As usual Arturo was very knowledgeable and helpful. I stay with Lexus because of the care he gives
Jeanene P.
5 out of 5
2/11/2025
Adrian was very professional and helpful.
Amanda P.
5 out of 5
2/11/2025
Always very professional , and helpful

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