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Real Reviews From Verified Customers

Service Center Review Summary

5 star 343 reviews 74%
4 star 79 reviews 17%
3 star 11 reviews 2%
2 star 16 reviews 3%
1 star 14 reviews 3%
Review Us
Varnell M.
5 out of 5
2/4/2025
Always the best service advisor since I’ve been apart of Lexus family
Alicia G.
5 out of 5
2/4/2025
Overall, our car buying experience was superb! Our salesman, Gilberto Vargas, deserves recognition for his outstanding service! Best car experience I've had in a long time!
Lamia K.
4 out of 5
2/2/2025
Thank you adrian for the excellent service.. you managed to have my car ready in 46 minutes which is unusual.. as last service took 4 hours!! You have my word and i will be diffidently coming back to you. Thank you again!
Yvette M.
5 out of 5
2/1/2025
Your welcome
Stephen S.
5 out of 5
2/1/2025
Arturo was my contact for service
Patricia R.
5 out of 5
2/1/2025
Excellent service!
Jaime V.
5 out of 5
2/1/2025
Adrian has always treated us great!
Mckeithan S.
5 out of 5
2/1/2025
Adrian provide a great service experience for me. He is professional, courteous and answered all of my questions and concerns. I trust his competent advice.
Charles B.
5 out of 5
2/1/2025
Adrian was very caring and showed us he was really trying to get our vehicle into service the service. He continued.to keep us informed of the status of our vehicle. He seems to be a great asset to your company.
Aymen A.
5 out of 5
2/1/2025
Excellent service
Marcia D.
4 out of 5
2/1/2025
Ivan is an excellent service representative. Service is more important than the vehicle I drive.
Danielle G.
5 out of 5
1/31/2025
Great experience! Very professional, service was done quicker then expected.
Karen R.
5 out of 5
1/31/2025
My service manager was Arturo Gonzalez. He is great in all ways. This is an addition to my first comments. He deserves praise and a mention by his name. He is a real asset for your business. Thank you again.
Thurayya D.
5 out of 5
1/30/2025
He did an excellent job as always. Outstanding customer support
Consuelo G.
3 out of 5
1/30/2025
Only thing was that what I was told would take 2 to 3 hours, took four.
Slyvanna V.
5 out of 5
1/30/2025
Very nice and professional
Evangelina L.
5 out of 5
1/30/2025
Ivan is amazing his professional and gets the job done!! His expectations of the quality of service are exemplary…
Barney N.
5 out of 5
1/29/2025
Ivan did great, he is very professional and is very customer oriented. Your dealership is 5 Star Business. Thank you, Barney N
Vanessa A.
5 out of 5
1/29/2025
Mr. Gonzalez provided outstanding service. His professionalism and willingness to assist made a great impression, and I truly appreciate his efforts. Thank you!
Russell H.
1 out of 5
1/29/2025
I have not heard from them since they identified the problem. Currently no plan to address issue of melting Dash.

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