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Real Reviews From Verified Customers

Service Center Review Summary

5 star 176 reviews 67%
4 star 58 reviews 22%
3 star 7 reviews 3%
2 star 13 reviews 5%
1 star 7 reviews 3%
Review Us
Daniel O.
5 out of 5
2/14/2025
India was great and maintained communication through the mobile app that gets utilized by **** Smith Ford. India also maintained communication face to face which still helps to feel confident in the customer service.
Jacob B.
4 out of 5
2/14/2025
Giovanni is excellent. Always takes care of me and is up front and proactive about any issues. I enjoy dealing with him
Anita H.
5 out of 5
2/14/2025
Good service.
Harold R.
5 out of 5
2/14/2025
Jeremy did an incredible job. I cannot thank Ralph Poe enough for his support after the sale.
Darion K.
5 out of 5
2/13/2025
Your service techs are very patient and informative and leave no **** unturned when servicing customers vehicles and I would recommend **** Smith Ford to anyone.
Sandra H.
5 out of 5
2/13/2025
Great service
Peter F.
5 out of 5
2/13/2025
Great Service . Love the personal detail attention to detail.
Bradley M.
5 out of 5
2/13/2025
Simple and quick
Marion R.
5 out of 5
2/13/2025
Tyler was very nice and respectful. And explained what needed to be done on my vehicle.
Milton H.
5 out of 5
2/12/2025
I'm satisfied with the service provided.
Nesan S.
5 out of 5
2/12/2025
Great service & good communication !
Mehmet E.
4 out of 5
2/12/2025
Good job today I like the
Terry H.
5 out of 5
2/11/2025
Great work on my Ford Fusion on 2è 10/25.
Mary H.
3 out of 5
2/11/2025
Check tire pressure and adjust to spec on tire rotations train techs
Jackie F.
5 out of 5
2/11/2025
Giovanni has assisted us quite well each time we needed services by showing respect and concern and making our wait bearable
Ian R.
5 out of 5
2/10/2025
Tyler was very helpful and kept me informed about my vehicle
Walt S.
5 out of 5
2/9/2025
Great service.
Marie A.
5 out of 5
2/8/2025
Well pleased
Robert W.
4 out of 5
2/8/2025
Thank you, Mr. Giavanni Bencini is an exceptional service advisor! He is willing to listen to whatever problems you’re having with your vehicle and to do everything possible to ensure that you are a happy customer after your service. Also, let’s not forget the quality and service that’s provided by the mechanical department at **** Smith, Ford!
Aisha W.
5 out of 5
2/8/2025
Time and care is appreciated.

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