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Real Reviews From Verified Customers

Service Center Review Summary

5 star 176 reviews 67%
4 star 58 reviews 22%
3 star 7 reviews 3%
2 star 13 reviews 5%
1 star 7 reviews 3%
Review Us
Boston B.
5 out of 5
2/8/2025
Great service, love the video. Tyler is awesome.
Lindsey R.
5 out of 5
2/7/2025
Nick was the best. Very helpful and professional.
Robert M.
4 out of 5
2/7/2025
My service advisor (Tyler) did an excellent job. I also like the new system that shows the video of the repairman servicing my vehicle.
Mark C.
5 out of 5
2/7/2025
Provided great customer service. I recommend a promotion
Max J.
1 out of 5
2/6/2025
Had diagnostics run on my truck and did not receive a copy of the report when paying for my service or via email.
Terry C.
5 out of 5
2/6/2025
They were very good
Stephanie S.
5 out of 5
2/6/2025
India was very courteous.
Jeffrey J.
5 out of 5
2/6/2025
Very courteous and kind thank you for your service
Barbara L.
5 out of 5
2/6/2025
Satisfied
Robert S.
2 out of 5
2/6/2025
I had left a message today for my service rep and never was called back.
Katrina Mae.
5 out of 5
2/6/2025
India Kozel did an amazing job! I felt the personalized the service with her.
Michael G.
5 out of 5
2/6/2025
India is great! Very nice and professional
Daniel C.
2 out of 5
2/5/2025
Are we supposed to get synthetic oil?we got5w20? Please advise thank you ...
Hilda S.
5 out of 5
2/5/2025
Very pleased that my car was well taken care of. All the employees are very professional.
Nancy B.
4 out of 5
2/4/2025
Very pleased with **** Smith service dept
Gerald R.
5 out of 5
2/4/2025
Very nice service, Thank you. v/r ????
Robert B.
3 out of 5
2/3/2025
I would like to have my a/c drain repaired with the elbow being installed but cannot leave my vehicle for days? how long should this repair actually take and why can I not schedule a time for this repair to be done
Loretta M.
5 out of 5
2/2/2025
Great customer service.
Thomas L.
5 out of 5
2/2/2025
Fast and efficient service. Pleasant personality.
Kelly G.
5 out of 5
2/1/2025
Giovanni is a professional and I appreciate him. He is honest in his assessments. He can tell he takes his job with pride. You got a good one Ford , hope he sticks around. Thank you Kelly G

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