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Real Reviews From Verified Customers

Service Center Review Summary

5 star 178 reviews 67%
4 star 59 reviews 22%
3 star 8 reviews 3%
2 star 13 reviews 5%
1 star 7 reviews 3%
Review Us
Robert B.
3 out of 5
2/3/2025
I would like to have my a/c drain repaired with the elbow being installed but cannot leave my vehicle for days? how long should this repair actually take and why can I not schedule a time for this repair to be done
Loretta M.
5 out of 5
2/2/2025
Great customer service.
Thomas L.
5 out of 5
2/2/2025
Fast and efficient service. Pleasant personality.
Kelly G.
5 out of 5
2/1/2025
Giovanni is a professional and I appreciate him. He is honest in his assessments. He can tell he takes his job with pride. You got a good one Ford , hope he sticks around. Thank you Kelly G
Jeremy W.
5 out of 5
2/1/2025
Great friendly service as always. Thank you
Marcus Y.
5 out of 5
1/31/2025
I have always had a great experience with this Ford location and the customer survey is always on point!
Judy N.
4 out of 5
1/31/2025
I bought my vehicle into the dealership for a oil change. I have to say it was the fastest oil change in history. ???? I'm so happy keep up the good service. Thanks again.
Willie M.
4 out of 5
1/30/2025
Tyler took really good care of me and my dad! He went above and beyond to turn us around in less than 4 hours! Thanks Tyler
John W.
5 out of 5
1/30/2025
Excellent service! Thank you to Nick and the team!
Harold S.
5 out of 5
1/30/2025
None
Jackie F.
4 out of 5
1/30/2025
Giovanni have been very helpful each time I come in for service Once I realised how he shows concern I ask for him to care for my auto needs Considering the very bad experience I had there prior to Gio
John R.
5 out of 5
1/30/2025
Nick is a great help. He is professional!
Vivian R.
5 out of 5
1/29/2025
My experience with Mr. Greenwalt was very concerned, courteous and caring. He insured that Dock Smith provided the best service on my F150.
Anthony D.
5 out of 5
1/29/2025
Jib well done.
Morgan G.
4 out of 5
1/29/2025
Tyler waa very Professional and Knowledgeable of all things... The Servoce Team adhered to strict standards and solved all issues.. along with returning my vehicle with a beautiful detailing.. Thanks
Thomas D.
5 out of 5
1/28/2025
Quick and convenient. Lifetime customer with this service
Stephen R.
1 out of 5
1/28/2025
Got the truck home then went to the grocery store and when I came back out it wouldn’t start so problem has not been resolved
Mark N.
5 out of 5
1/28/2025
The team was super. It's why I come to **** Smith for service.
Clarence W.
4 out of 5
1/26/2025
Did a good job and didn't take long.
Adger R.
4 out of 5
1/26/2025
Nick is fine young man

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