Efficient and Fast service is back once again! Thank you! ????
Gio was very helpful and informative. Great advisor.
He was great. No issues. Finished fast. Answered all my questions.
Very well and fast. Thank you for the service .
It was a great experience they make you feel at home at **** smith ford
I have been a customer dating back to when this was Pulliam. The one thing I always appreciated was the timeliness and turnaround time of service. It just seems to get slower and slower. I am a Ford guy but I've yet to get my vehicle back less than 4 days for at least the last two visits. Cost also seems to be rising. Mr Giovanni was nice and I know these things are not his fault but there is a need for more technicians. Also, is there a way to help cost to customers. This repair was almost 3500.00. That's a lot. I'm a Ford guy to the end but customers need better pricing to survive repair cost.
Just needed an oil change and a rotate.
Meet my expectations….. Nick was pleasant to deal with.
Outstanding service, knowledgeable and a great customer experience.
Nick was helpful from the very beginning. He went above and beyond to ensure that what started as a very stressful process for us (dealing with the recall issues) became seamless. He was exceptional!!
Thanks for the work. I appreciate a well maintained vehicle.
Nick has always been nice and helpful since my first maintenance appointment! The process was stress free and quick on my end!
Giovanni was exceptional and very professional. I will happily recommend him to my friends and colleagues who drive Ford vehicles. Best service advisor and experience over the past five years that I have been a patron!
I was pleased with everything
Giovanni was extremely professional and knowledgeable and a pleasure to work with. I hope he will be my service manager for future visits.
States C
India was great! She kept me updated on what was happening with my car and did what she could to assist me every step of the way!
Tyler was great. Very personal and knowledgeable. Great dude.
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