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Real Reviews From Verified Customers

Service Center Review Summary

5 star 136 reviews 73%
4 star 31 reviews 17%
3 star 4 reviews 2%
2 star 9 reviews 5%
1 star 7 reviews 4%
Review Us
Sandy C.
2 out of 5
2/12/2025
The service was good and done quickly. I appreciate the text updates I received. That part was very good. The aspect I was unhappy with is that my car was supposed to be washed and vacuumed inside. The car was washed but still had some dirty spots. But the inside was not vacuumed. The drivers floor mat is filthy and covered in mud, dirty foot prints, leaves, and blades of grass that have been tracked in from the winter weather. That was the part I was most looking forward to and am disappointed. Also I requested the car be picked up which was a big part of the sales pitch when I purchased the car. I was told they are scheduling more than a month out if you ask for that service. Which was not acceptable. Seems like they need more drivers.
Kimberly C.
5 out of 5
2/12/2025
I always love the service done on my car!
Robert B.
5 out of 5
2/8/2025
Excellent service.
Susanne E.
5 out of 5
2/6/2025
Travis was courteous and professional and all work accomplished as discussed
Sherri T.
4 out of 5
2/6/2025
Service at Moses Lexus has always been great!
David W.
5 out of 5
2/6/2025
No comments
David F.
5 out of 5
2/5/2025
Very nice…
Dana J.
5 out of 5
2/4/2025
Very pleased.
Lexia F.
5 out of 5
2/4/2025
Thank you!
Joseph V.
1 out of 5
2/2/2025
The wrong door seal trim was installed and the one they installed is incorrectly fitted. Please contact me.
Thomas W.
5 out of 5
2/1/2025
very courteous young man. i hope mr don smith is well in retirement
Kim E.
4 out of 5
1/31/2025
Travis wasn’t my sales rep
Kenneth C.
4 out of 5
1/31/2025
Great job I was greeted with a smile and hand shake!
Derrick G.
5 out of 5
1/31/2025
Very nice
Jerry K.
4 out of 5
1/31/2025
The check engine light came on and I took the vehicle to the dealership to get it serviced. The thermostat was not working properly so the dealership ordered a new one and installed it when it arrived. The service was very timely and I was back on the road in three days. Extremely pleased with the service and the time line.
Barbara C.
5 out of 5
1/31/2025
Excellent service. Professional staff. I was quite impressed.
Deborah Arlene.
5 out of 5
1/30/2025
Travis was great. Very knowledgeable & kind sweet demeanor.
Brooke B.
5 out of 5
1/29/2025
Excellent customer service. He was able to speak with the workers and combine both of my services at the same time and get me back to work on time!
Butch V.
5 out of 5
1/29/2025
The Moses Team always takes GREAT care of my car and the friendliness of each team member is wonderful!
Dennis C.
5 out of 5
1/27/2025
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