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Real Reviews From Verified Customers

Service Center Review Summary

5 star 210 reviews 65%
4 star 63 reviews 19%
3 star 17 reviews 5%
2 star 17 reviews 5%
1 star 18 reviews 6%
Review Us
Tracie B.
1 out of 5
12/24/2024
I was not informed that the “water/sunroof” guy didn’t have a specific time of day he’d be there to check my leak. Was not told in advance I’d have to wait on him. I specifically said I’d be staying with my car on service day when asked.
Amber B.
4 out of 5
12/23/2024
Tyler worked out a walk-in situation with me and an unexpected dead battery. By the end of the day me and my Camry were back on the road! I really appreciated what he did to get me taken care of. And a shout out to the mechanics in the back of the house! Thank you!
Daniel C.
4 out of 5
12/22/2024
Everything was great. It is a good waiting area and the wait was not long. I appreciate the Saturday hours.
Sherry G.
5 out of 5
12/21/2024
We are thankful for Cassidy’s friendly, helpful and accommodating service. Sherry G
Rebecca R.
5 out of 5
12/21/2024
Perfect! Everyone is so nice!
Gary O.
5 out of 5
12/20/2024
Thank you for such a great service.
Christopher G.
5 out of 5
12/20/2024
The service work and the hospitality is always the best. That’s why I keep returning to Moses.
Jackson M.
2 out of 5
12/20/2024
25,000 mile service cost was very expensive. Almost $300.!
Philip S.
1 out of 5
12/20/2024
Walked in service department at 4:50 and the place was empty. I had to approach a young man who was a little rude. I noticed on the video that the tech mentioned airing my tire to 36Psi I simply ask why, and was told it only would have been done by request, I didn’t request it…. Not sure about the quality of work or honestly I have received. Also, I was suppose to get a call today about the tires being over inflated and I never did.(par for the course I guess) Never did see my advisor, so who knows how they done.
Taunya H.
5 out of 5
12/19/2024
Entire staff is very polite friendly and helpful! Will continue to go there! Moses has been a wonderful experience each and everytime!
Stephen R.
5 out of 5
12/19/2024
Tyler is a wonderful representative of Moses Toyota. He is kind, knowledgeable and responsive. Moses Toyota is fortunate to have him as an employee.
Teresa C.
5 out of 5
12/19/2024
Very helpful
Judith C.
4 out of 5
12/19/2024
I was treated well. Everyone was polite and the service completed quickly. The IT technician could not fix my issue with the messages coming through on the radio. He did try very hard. He helped but could not get it back to how it had performed previously.
Terry M.
5 out of 5
12/18/2024
Your welcome
Sarayyah S.
5 out of 5
12/18/2024
In and out service is best service
Kevin C.
4 out of 5
12/18/2024
Diagnostics were performed quickly and problem identified and corrected . Detailed technician's notes about issue were nice to see. Service writer was professional and respectful.
Glenn T.
5 out of 5
12/18/2024
Excellent service. Tyler is awesome to work with
Timothy R.
5 out of 5
12/18/2024
Excellent service great waiting area staff is very professional.
Marilyn H.
5 out of 5
12/17/2024
Service was on time a d I was kept informed
Alice G.
4 out of 5
12/15/2024
FYI....I don't think the survey will go well due to my experience when I bought the vehicle

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