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Real Reviews From Verified Customers

Service Center Review Summary

5 star 211 reviews 65%
4 star 64 reviews 20%
3 star 17 reviews 5%
2 star 17 reviews 5%
1 star 18 reviews 6%
Review Us
Marilyn H.
5 out of 5
12/17/2024
Service was on time a d I was kept informed
Alice G.
4 out of 5
12/15/2024
FYI....I don't think the survey will go well due to my experience when I bought the vehicle
Susan R.
3 out of 5
12/15/2024
Cassidy was fine. The mechanic fellas .. My tire that was to be repaired is flat and since not covered under my maintenance warranty...I expected to have a repaired tire.. not a flat one
Alan C.
5 out of 5
12/15/2024
Very professional and courteous!
Brian F.
1 out of 5
12/15/2024
Nothing they did was wrong, but the problem was not fixed. Although it worked there at times. I still cannot use the button to open or close the lift gate.
Gary N.
4 out of 5
12/14/2024
Your team at Moses Toyota always treats my wife right. You don't push your service recommendations, just friendly advice from the tech. You guys could teach David Acree and Jason Brigner Moses Ford/BMW service department quite a bit.
Rhonda M.
4 out of 5
12/13/2024
Routine maintenance was so quick I almost didnt have time to drink my cup of coffee.
Wade L.
5 out of 5
12/13/2024
Cassidy was helpful and polite! Appreciate being able to use texting rather than the phone tree!
Barry W.
5 out of 5
12/13/2024
Appreciate you guys.
Chad W.
5 out of 5
12/13/2024
Keep up the great service! Thank you!
Cyndi E.
5 out of 5
12/13/2024
My first time at this Dealership & I was so impressed From start To finish. My Service advisor, Cassidy, was outstanding!
David S.
5 out of 5
12/13/2024
None
Tonia P.
3 out of 5
12/12/2024
I didn’t realize that an oil change is every 10,000 miles that seems an awful long time in between I’ve always had oil changes every 5,000 miles no one explained this at my first visit last time I found out all of this yesterday this is my first time owning a Toyota
Kristine B.
4 out of 5
12/11/2024
I have relocated out of state. Every time I come in town I call Gary to have my car looked at. I only trust Gary to be truthful and honest about my car. He is always patient and kind and gets my car in asap before I leave back out of town. I will continue my service as long as Gary is employed.
Cortney M.
1 out of 5
12/11/2024
The service itself was good and the video of the inspection for nice but I saw my car pulled into the garages and then had to wait over 15 minutes to get the paperwork so I could get my car and leave. And if it had been busy I would understand but my car was the only one sitting and other cars didn’t pull in for service while I was waiting to check out.
James C.
5 out of 5
12/11/2024
Service was quick. Taylor kept me informed and helped me with other questions. I liked the video of the multipoint inspection also.
Tyrone S.
5 out of 5
12/11/2024
Always perfect!
Theresa C.
5 out of 5
12/11/2024
Thanks
Not-Provided S.
2 out of 5
12/10/2024
Service writers, all of them, are too just to return calls.
Bobby R.
5 out of 5
12/10/2024
Thank you

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