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Real Reviews From Verified Customers

Service Center Review Summary

5 star 210 reviews 65%
4 star 63 reviews 19%
3 star 17 reviews 5%
2 star 17 reviews 5%
1 star 18 reviews 6%
Review Us
Abigail M.
1 out of 5
1/26/2025
The car seat in the back was completely removed but no one told me when I got my keys. So unfortunately, my 1 year old had to stand outside in the 20° cold while I had to reinstall it. I understand if it was necessary to remove the seat, but it would have been a much better experience had I known that before I got outside to my car with my toddler.
Alma L.
5 out of 5
1/26/2025
Very friendly and professional service
Robbie T.
5 out of 5
1/26/2025
Great job and very professional!
Danny M.
4 out of 5
1/26/2025
Ok sure will have a blessed day
Michael F.
5 out of 5
1/25/2025
The Moses Toyota team were very professional and helpful during my visit. Gary was great and thorough with my vehicles maintenance.
Richard O.
5 out of 5
1/25/2025
All work was done in a timely manner.
Michael M.
4 out of 5
1/25/2025
Thank you for being flexible on scheduling during this time of inconvenient weather. I was able to easily reschedule my appointment online, twice. I also appreciate the text messages alerting me to the status of my vehicle during its servicing.
Justin V.
5 out of 5
1/25/2025
Taylor is great. Very kind and professional. The team that works on the truck is quick and correct. Thank you guys
Shane R.
5 out of 5
1/25/2025
great job
Deborah W.
5 out of 5
1/25/2025
Great job
Ronnie S.
4 out of 5
1/25/2025
Woman out front was very helpful and my oil change took surprisingly a very short time.
Garrison H.
1 out of 5
1/24/2025
Have audio of tech seemingly impacting the vehicle with something. Also hear him making rude remarks. I don’t believe I will trust my vehicle with Moses in the future.
Anna W.
2 out of 5
1/24/2025
Charging too much for a tire rotation and oil change. Tried to charge me 180.00 dollars to clean battery terminals is insane. I am a 69 year old woman, and I know how to clean them myself. When I saw you trying to charge me the price for cleaning battery terminals, I was furious. I can buy a new battery and have it installed cheaper than that. What were you thinking? Trying to take advantage of a senior citizen is how I see it. I know the price of things have gone up. But that is ridiculous.
Lori S.
3 out of 5
1/24/2025
I understand the importance of surveys and will return the survey with high praise
Charles C.
5 out of 5
1/24/2025
I think Gary does a wonderful job. I think the service manager does a good job also. I am a curious person by nature and used to work on cars myself. There are a few questions that I need to look for the answer first before I disturb or take up anybody’s time in the service department.
Debbie E.
5 out of 5
1/23/2025
Thank You Moses for such a great job
Ladosha P.
4 out of 5
1/23/2025
I know I had a 10,000 on for oil change but I needed it done an I know you all took care of me an my vechile an I want to thank you all
Pat G.
5 out of 5
1/23/2025
Gary is always cordial, friendly and helpful. Always explains what must be done to keep my car in good condition. He is always courteous as well as professional.
Matt M.
5 out of 5
1/23/2025
Tyler is very easy to speak with, and goes above and beyond to help.
Phillip N.
5 out of 5
1/22/2025
Outstanding!

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