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Real Reviews From Verified Customers

Service Center Review Summary

5 star 100 reviews 54%
4 star 50 reviews 27%
3 star 8 reviews 4%
2 star 13 reviews 7%
1 star 14 reviews 8%
Review Us
Jennifer P.
4 out of 5
2/8/2025
it is indeed a job well done, Darren was so pleasant and was very informative??Thank you
Ann N.
5 out of 5
2/8/2025
Everyone was fantastic and very helpful!
Judith J.
4 out of 5
2/6/2025
Naim followed through for me on my recent service visit. I appreciate that he explained the repairs, verified some parts were covered under warranty, answered my questions. All good. Thank you Naim.
Edward B.
5 out of 5
2/6/2025
Thank you. Darren was very helpful, knowledgeable, and professional. He answered all questions kept me informed with the status of the mtce. Being performed. Ed Barry
Cheryl D.
5 out of 5
2/6/2025
Darren was awesome from dropping off my car to picking it up when done and in between. He’s professional, kind and answered all my questions.
Donna L.
5 out of 5
2/6/2025
Good job
Cheryl M.
4 out of 5
2/6/2025
Good job. In and out in 1 hour.
Rayeann R.
2 out of 5
2/6/2025
My oil was not changed at my service appt. That was the reason “I thought I was bringing it in.”…I was told no it was there for the 5000 mile service which does not include an oil change. This is something I should have know about in advance so I could have instructed to change oil anyway.
Martha H.
3 out of 5
2/5/2025
I was not satisfied with the amount of time I had to wait ...it seemed too long for just an inspection.
Ryan W.
4 out of 5
2/5/2025
Appreciate ya Darren!
Roberta H.
4 out of 5
2/4/2025
Very helpful & dependable.
Merly G.
5 out of 5
2/4/2025
William was knowledgeable and friendly
John W.
4 out of 5
2/4/2025
Always bring my Tundra back to it's home and on a great experience. Will only bring to Handy!
Rachael S.
4 out of 5
2/4/2025
Helpful, clear communication, thanks!
William S.
4 out of 5
2/4/2025
Alan kept me fully informed as the service went along and handled a problem that came up very well. Completely satisfied with Alan and, with Handy as I have been for years. I tried the Dealer survey on line but they kept fighting me about sign on.
Richard L.
5 out of 5
2/3/2025
I have always had good service from Darren Callan. Excellent service advisor keep up the good work Darren
Randy O.
4 out of 5
2/2/2025
Got me in as soon as possible and got it done right off
David B.
2 out of 5
2/2/2025
The service was thorough and great. This was my second time visiting Handy and both times the service department was running an hour late. I think if you give an appointment time, and if the customer says they are waiting, you should be more on time. I made a 1:00 appt today for a tire rotation and I don’t think anyone started on my car until at least 2:00.
James B.
3 out of 5
2/2/2025
Was explained about what was going on with my vehicle and the video from tech GREAT JOB ????
Jeanne D.
5 out of 5
2/1/2025
Alan is professional and attentive to the customers needs- great sense if humor too!! Thank you!!

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