Mr. Gray was very helpful with getting my car serviced. I tried to reach out multiple times to try get an appointment and was told I couldn’t get one after 1 but Mr. Gray got me in with no problem. Even asked for the service manager to give me a call back so I can see if I can just walk in and get it serviced and never got a call back. Thank you Mr. Gray for fitting me in
I received no help at all with my vehicle, my inspection only told me what I already knew and nothing of what I asked to be inspected. I was robbed of $225 just to be told what I was already told for free at Goodyear. Brad did not care to assist me.
Javoris is very friendly and professional
Service personnel were knowledgeable; and provided service with professionalism!!!
Visit was great. You figured out the issue, I had a loaner, and you fixed the problem. Zero extra cost to me!
I brought my car in for the standard multi-point inspection and my tire needed a patch. The tire was patched quickly, which was great, but afterwards, the patched tire had a 39lb pressure and the others were 32-33 lbs, resulting in uneven wear on the tires. Why weren’t all of the tire pressures adjusted for the best wear, especially when I also had the multi-point inspection to cover details like that?
Roy the former manager (RIP) is rolling over in his grave buy all the cheap changes you have made to a once Great Dealership from sales and service we have bought 7 cars from you and we will never return
I’ve never had a bad experience with **** Smith. Chris is always nice when I come in to get my car serviced. He always show me a warm welcome along with the team. They ROCK!!! Keep up the friendly service. I work in customer service as well and they really know how to make you feel welcomed
She is always efficient, knowledgeable about her job, helpful, & caring! She has been working with us for several years!
Very impersonal treatment using text instead of talking to people
Thanks for outstanding service
I was completely satisfied.
Just wish your car wash had been open Saturday as I’m supposed to get free car washes. Everything else was good.
Quick and easy … professional and very friendly staff.
Website defaults to require you to drop off your car rather than wait while being serviced. I was told immediately that the service would take longer because I selected dropping the car off. And was also told there is nothing wrong with the website selection. The car took two hours for an oil change and tire rotation.
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