I really had an awesome customer service and all my needs were met.I was very satisfied with everything.
Brittney is absolutely outstanding. Very friendly and professional. She recently assisted my dad with his car service. He loves telling anyone who will listen, what a great experience he had working with Brittney.
Thanks for letting me know what was going on/the problem,for getting g my part(s) ordered, and letting me know what to expect!????
Chris was very professional: courteous, well spoken, and thorough.
She was professional and helpful.
Satisfied and Javoris was kind and helpful.
Service agent was helpful and professional
I bought a service contract when I purchased my vehicle. Apparently, the system has not been updated to indicate that fact. I purchased in October 2023. I should not have had to wait on finance to prove my service was covered.
When I got in my car items were hanging out of my glove box and a photo that was in my glove box was in the floor. I get the service person may have needed my owners manual or something but still bothered me that they left the items hanging out and the photo in my floor board.
I have interacted with Brittey serval times and each time she h has been great. She has always been very cordial AND very honest.
Brad was very professional.
I want to take a moment to recognize Brittney for her exceptional customer service. Regardless of the type of assistance or question I have, she consistently provides thorough answers, and if she's is unsure, she finds out the information for me. I've had my car for seven years, and the reason I continue to return is the trust I have in her. I have complete confidence in her when it comes to any service my car may need and will continue to come to have my car service for all future needs. If I were to give a grade, it would undoubtedly be an A+.
I went for a service, oil change. Then with Srinspection, they said the ac, throttle body, brake fluid, and alignment needed repair. I bought the car a month and a half ago, all service issues should have been taken care of prior purchasing the car so if there is an issue that should have been taken care of before selling the car. Ie, brake fluid change should have been changed at 20,000 miles. I bought car at 25,000+ should have already been done, I should have to 40,000 miles before changed.
This was not a good experience. Feel like I paid for something that wasn’t needed and no one seems to care about that.
Prompt service and kept up to date on status of service.
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