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Real Reviews From Verified Customers

Service Center Review Summary

5 star 253 reviews 66%
4 star 58 reviews 15%
3 star 13 reviews 3%
2 star 34 reviews 9%
1 star 23 reviews 6%
Review Us
Romtorail S.
5 out of 5
1/5/2025
Thanks
Stephanie S.
5 out of 5
1/5/2025
Kaitlyn was great very helpful..
Coretta J.
5 out of 5
1/5/2025
Greatly appreciate Mr. Rick professionalism and being very informative about our inspection on our 2012 Nissan Altima. Thanks again.
Anne B.
5 out of 5
1/4/2025
Excellent staff. Great Service.
Larry G.
5 out of 5
1/4/2025
Courteous an helpful staff. Great service
Willie L.
5 out of 5
1/4/2025
Good service
Charles B.
5 out of 5
1/4/2025
Rick was an excellent service advisor
Niasia W.
5 out of 5
1/4/2025
N/A
Patricia W.
5 out of 5
1/4/2025
Thanks
Jessica P.
5 out of 5
1/4/2025
Thank you for such great service.
Mary B.
5 out of 5
1/3/2025
Mark was a great help.
Sherry L.
5 out of 5
1/3/2025
Very well satisfied.Kaitlyn Dock was really nice and pleasant person.Thank you for service my vehicles.
Contrina D.
5 out of 5
1/1/2025
Great and efficient service.
Shirley W.
5 out of 5
1/1/2025
Good folks
Jerrie T.
5 out of 5
12/31/2024
Thank you for your attention to my vehicle
Kristen M.
2 out of 5
12/31/2024
I had a 7 am appointment for an oil change and tire rotation along with a few others. I received a few txts from **** Smith but nothing stood out that said click these links. I sat there until 9 am and finally clicked on those txts links and at 7:55 am the mechanic had completed his portion and was waiting on me to decide if I wanted to replace the tire. No one, not the mechanic or Kaitlyn came to inform me of this. This was very unprofessional. I along with others were just sitting in the waiting room not knowing ours vehicles we were ready. I had another appointment at 9:30am at another establishment. I didn’t have time to wait. I told Kaitlyn to get my garage door opener out my car and I would be back to decide how I wanted to proceed. I was furious because I sat there for an hour for no reason.
Rosemary B.
1 out of 5
12/31/2024
The mileage check in and out were wrong causing the tech to put the wrong mileage on the sticker for me to bring my car back for services. All my settings was off.
Jack H.
5 out of 5
12/31/2024
Kaitlyn did a great job. She’s a valuable employee to your company. She is good with customer relations.
Elaine G.
5 out of 5
12/31/2024
Always great service and friendly staff.
Constance P.
4 out of 5
12/31/2024
I will continue to put my car in your care.

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