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Real Reviews From Verified Customers

Service Center Review Summary

5 star 253 reviews 66%
4 star 58 reviews 15%
3 star 13 reviews 3%
2 star 34 reviews 9%
1 star 23 reviews 6%
Review Us
Michael G.
5 out of 5
12/31/2024
Thanks, good job!
Connie C.
5 out of 5
12/31/2024
N/A
Sharon M.
5 out of 5
12/31/2024
Great service very respectful
Kenneth G.
5 out of 5
12/29/2024
Thanks for speedy service
Candice H.
4 out of 5
12/29/2024
Mark explained to me he would get my car in as soon as he could. He told me he would reach out to me when it was ready. I appreciate him being true to his word because he did just as he told me he would do. Thanks Mark!!
David M.
4 out of 5
12/28/2024
Fast and easy check in the waiting was the longest but I kept myself busy. Thank you
Mary D.
1 out of 5
12/28/2024
This is the WORST **** smith store. The wait time is simply ridiculous! You’d think setting an appointment would make you priority but for a 1:30p appointment there is no reason my car should be ready at 3:28p. TWO HOURS? For an oil change? When there’s places that advertise 5 minute oil changes. Absolutely pathetic.
Luis P.
5 out of 5
12/28/2024
The service advisor was very accommodating.
Elliott J.
5 out of 5
12/27/2024
Kaitlyn was very helpful and nice. I liked that she was able to answer all my questions, solved my issues, kept a positive attitude and had a smile.
Dwiyana H.
5 out of 5
12/27/2024
Mark was great and very helpful. We appreciate his efforts to help us. - Dwiyana and Presley Hill
Jack H.
5 out of 5
12/27/2024
Kaitlyn is great. Give her a raise. I’m serious
Beth P.
5 out of 5
12/25/2024
Great job
William F.
5 out of 5
12/25/2024
You got great people in service.
Lina O.
5 out of 5
12/25/2024
Keep up the good work.
Shonda R.
5 out of 5
12/25/2024
Excellent
Claude F.
5 out of 5
12/25/2024
Thank you. !!!
Thomas E.
3 out of 5
12/24/2024
Took 3 hours for oil change . Airbag light was on so I think that added to the time
Victoria R.
2 out of 5
12/24/2024
Was there over four hours waiting for an oil change and had an appointment at 9:15. Everyone was great but that is ridiculous to have to wait so long when you have an appointment.
Andrea H.
5 out of 5
12/22/2024
Kaitlyn was very nice, informative, and helpful. Greatly appreciated.
Sharon G.
5 out of 5
12/22/2024
Ok

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