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Real Reviews From Verified Customers

Service Center Review Summary

5 star 253 reviews 66%
4 star 58 reviews 15%
3 star 13 reviews 3%
2 star 34 reviews 9%
1 star 23 reviews 6%
Review Us
Jacob A.
5 out of 5
12/22/2024
Satisfied
Nikita D.
4 out of 5
12/22/2024
Kaitlyn Dock was extremely nice, helpful and very knowledgeable about the service that I received today. I was contemplating on even getting my car serviced with Nissan due to the rude employee that was there the day before. But I’m glad I decided to come back. I received exceptional customer service from Kaitlyn.
Robert Y.
5 out of 5
12/22/2024
Daniel represents your organization very well! He is knowledgeable, trustworthy and efficient!
James S.
5 out of 5
12/22/2024
Did a great job.
Garnell C.
5 out of 5
12/21/2024
Ok
Leslie W.
1 out of 5
12/21/2024
Lack of detailed explanation for the already frustrating situation concerning all the wrong done by **** Smith Nissan, Fernandina,who had my car from Feb 2024- October 2024 with more problems than before they laid a finger on it,now I still have no resolve,expenses beyond me
Joe K.
4 out of 5
12/21/2024
The service at **** Smith was very good. I was able to get a ride home and back to the dealership once service was done.
Richard C.
2 out of 5
12/21/2024
All was well done except the part I specifically had ordered was not available. I even sent pictures to show the part needed.
Cynthia G.
5 out of 5
12/20/2024
Great personality and professional.
Jackie M.
5 out of 5
12/20/2024
The service was excellent! A job well done and very professional!
Jazmine H.
5 out of 5
12/20/2024
Thanks for everything!
Luvenia M.
4 out of 5
12/20/2024
Kaitlyn Dock was very helpful and patient. She patiently listened to my concerns about my car and shared suggestions. I was able to make a decision with ease.
Wayne B.
5 out of 5
12/19/2024
Okay
Albert A.
5 out of 5
12/19/2024
Daniel was great. Very personable.
Wanda S.
5 out of 5
12/19/2024
Great
Alonzo W.
4 out of 5
12/19/2024
Kaitlyn did an excellent job of keeping me inform on the repairs and progress on my truck.
Sharon P.
5 out of 5
12/19/2024
I appreciate the quick service you provided
Wilhelmenia K.
5 out of 5
12/18/2024
Best Service.
Joey B.
5 out of 5
12/18/2024
Great service!
Charles O.
2 out of 5
12/18/2024
Make sure to check and see if the customer have a warranty.

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