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Real Reviews From Verified Customers

Service Center Review Summary

5 star 240 reviews 67%
4 star 55 reviews 15%
3 star 12 reviews 3%
2 star 30 reviews 8%
1 star 21 reviews 6%
Review Us
Rozina H.
2 out of 5
3/6/2025
I was satisfied with the service but upon reaching home I realized I didn’t receive the full report of things that were done I’ve always received a full report but this time the cashier did not provide all paperwork other than that my experience was great as always
Bankole O.
5 out of 5
3/6/2025
Professional service and very courteous
Martin M.
5 out of 5
3/6/2025
The Service Team is tremendously courteous, attentive, and professional. I also appreciate the efficiency with which they complete the necessary repairs. Thanks!
Talmadge S.
5 out of 5
3/5/2025
I thank you!
Mary L.
4 out of 5
3/5/2025
I was so pleased with their service. I was there as a walk in, because my "Maintenance light with the oil & filter came up on my dashboard. I was stressing, because I was heading out of town the next day. Dan & Riccardo Simon's helped me. Thank you so much for assisting me in my crisis. What an awesome team **** Smith has. May God Bless Ya'll ???? Ms. Mary H. Lynn MSG/E-8 US Army (retired)
Tyson R.
5 out of 5
3/5/2025
Thanks good job
Michal L.
1 out of 5
3/5/2025
Sorry but over 2 hours for an oil change when I have an appointment is ridiculous. Kaitlyn accidentally changed my appointment date but she said it was fine since no one was there. But it still took over 2 hours. Kinda ridiculous.
Doreatha P.
5 out of 5
3/4/2025
Very good service been coming for 5 years
Tiffany D.
5 out of 5
3/4/2025
Great customer service!
Vera G.
3 out of 5
3/4/2025
Ok
James H.
5 out of 5
3/4/2025
Very informative and fast.
Joseph S.
5 out of 5
3/2/2025
Kaitlyn did a great job!
Bobby K.
2 out of 5
3/2/2025
Appointment was at 9. Service was not complete until after 12. To meme that was too long of a wait.
Debbi M.
5 out of 5
3/2/2025
I was extremely impressed with Kaitlyn’s professionalism. She redeemed my faith in **** Smith’s service department.
Lenzy M.
1 out of 5
3/2/2025
I was texted the information, but for whatever reason, I did not receive it.
The House.
4 out of 5
3/1/2025
No additional comments
Renee R.
5 out of 5
3/1/2025
Everything went great
Iris T.
5 out of 5
3/1/2025
NA
Weston M.
5 out of 5
3/1/2025
And thank you
James M.
5 out of 5
2/28/2025
Ricardo Simmons provided patience, clear explanations, and superb cisterns service. Such professionalism!

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