Service people were very helpful n knowledgeable
The recall parts aren’t in yet so we will be back
Love Grissom dodge. Team is always great. I’ve been bringing the same car here for 13 yrs. This is the only please I bring my car for anything.
Kayla was courteous, knowledgeable and willing to answer my questions .
I found her to be easy to work with.
I have one complaint.
I am of the opinion that your diagnostic charges are much to high.
I believe these charges should be void when the work is done, and charged only if the work is not done .
Friendly and courteous seem to remember me from other visits! Won’t take my car anywhere else!
Service was excellent, but it was also a little too pricey!????
They have “bend over backwards” to make sure everything is being fixed perfectly. Thank you for all help and work on my SUV.
Dave and Crew are professional , caring and helpful.
Always appreciate the extra care and effort given to any issue.
Regards,
Glen W
I had to come back to get my stero and navigation fixed. It should of been done the first time. As much as I had to pay.
I have always been satisfied with the way I have been treated by the people there
The service I had today, and every time I come there is excellent.
It was not completely fixed just got down the road and the light came on again not sure they tested it on the road
We appreciate the fantastic service we receive each and every time we visit Grissom CDJR. I am so thankful that we can get in, get the vehicle serviced or repaired as necessary, within a reasonable timeframe and the vehicle always has a bath before it’s returned. Kayla, our service adviser was knowledgeable, patient when explaining the service report, and most of all, cheerful and just a pleasure to speak with. Kayla offered the very best of customer care, and we truly appreciate we always receive that from the Grissom CDJR team.
I am an employee of Stallantis (ITP) Kokomo, In. I didn’t feel the cost of having work done on my Jeep Grand Cherokee was fair and honest when it came to employee discount for two front lines and a block on a Quadra lift, that they billed me for $2000. They only took $50 off..
I'm pissed about the work I had done
I personally am very happy with the service I get, I've been dealing with Grissom since they've opened, I like the service and trust there work
Thank you for investing in a great service program to communicate through texting. Definitely worth the monthly coat for a satisfied customer!
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