I am enjoying my new niro! Thank you
Kimmi was wonderful to work with! She provided exceptional customer service and prompt and clear communication. She also arranged transportation for me to and from the dealership while my car was being worked on. It was so convenient and very much appreciated.
Service was completed faster than expected & car was washed too!
The whole process was very smooth and there were no issues
Devon was very friendly and he made sure my repairs were done correctly and in a timely manner.
Devon was very friendly and helpful with all of my maintenance needs for my vehicle.
Everything was perfect Five of five
Montana did a great job. Very conscientious and polite. He explained everything that was done. Very helpful and a great employee for sure!
Devon was very professional, insightful and knowledgeable about our concerns. He exemplifies great customer service skills. He respects our privacy as demonstrated by our coni.
You guys made an easy situation more difficult than it needed to be !
Kimmi was very helpful and took good care me and all of Kendra’s needs today (my Niro has been named, I love her ????) Kimmi was personable and professional and I appreciate her commitment to providing the best experience while having my car serviced. Thank you, Michele W
Several weeks ago we were told our car was still under warranty. After it was determined today we needed a new engine we were told the warranty expired. It would have been great to know this 3 weeks ago! Now we are behind the 8 ball needing to purchase a new car with a busy schedule ahead of us.
Easy to schedule, great communication and super quick service. Thanks!
Serena was very polite and thorough. She went over some possible fixes with me regarding the back window water dispenser and a heater issue before my car actually went to the garage tech.
Also, she was able to keep the appointment i had scheduled in person six months prior; however, for some reason it wasn't in the Kia system. Serena also re-input some of my personal information into the system because it was also gone.
Serena Martinez provided outstanding customer service for me. She was understanding, polite, respectful and knowledgeable. Thank You Serena:)
The issue i had is hard to prove i did not purchase the car tvis way. However it is what it is.
Issues were repaired in a timely fashion.
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