Justin, was very kind and knowledgeable about the service I requested.
I was very impressed with him.
The gentleman I dealt with when arriving was very nice. When I got my car back it would have been nice if the mechanic or the rep. went over all they did. Even the receipt did not go into detail. All it’s says oil change, rotation of tires and 27point check. What is 27 point check? Also why didn’t talk about the turbo system which is why the car actually needs to be check every 7,500 miles. Please answer me why do they put and oil change sticker for 5,000miles, but they tell you 7,500 is when it’s actually due. Please answer these questions. Thank you
Thanks for a job well done ???? and on time!
Justin was great explained in detail all work performed
Service was completed in a timely manner. Staff was polite and answered all questions.
Very happy with her service and answering questions
It was 2 hours before I got my car back just for an oil change and with an appointment, with no communication as to why it was so long. I asked about getting my sensor checked and was told it would take 1.5-2hrs so I opted to skip that, but it still took 2 hours. Which, if I would have been informed or someone checked in after 1.5 hours to let me know what was going on, it would have been slightly better.
The service team is the reason I bought my Versa here last year and the reason my default service for my Nissan and Hyundai. The service team is warm and welcoming which drastically improves the experience of getting my cars serviced.
Truly wish I had more words for all three of the service members I am lucky enough to interaction with.
Madison in service is awesome!
Lucas always does a great job of helping figure out my vehicles needs. He is very knowledgeable and helpful. A pleasure to work with!
Great experience on all aspects
My issue still persists, I have received 0 contact regarding the next steps to resolution. My vehicle is unsafe to drive, after only 27 days of ownership’
The staff was great, easy to work with. Madison was extremely helpful and very knowledgeable.
Rep is always courteous and welcoming. He has explained about the procedures and updates for maintenance on car.
Seth was professional and courteous. The care they show is phenomenal! I just wished they gave complimentary car washes like other places do. Also show me the broken part while it’s in or on the car. I just have to trust you. Thank you.
Thank you for the loaner car, appreciate it.
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