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Real Reviews From Verified Customers

Service Center Review Summary

5 star 114 reviews 67%
4 star 29 reviews 17%
3 star 16 reviews 9%
2 star 3 reviews 2%
1 star 8 reviews 5%
Review Us
Micah M.
5 out of 5
2/22/2025
Great experience
Scott S.
5 out of 5
2/22/2025
????
John B.
5 out of 5
2/22/2025
Shawn has taken very good care of my experience with Newbold Toyota Service Department.
Jennifer B.
5 out of 5
2/21/2025
Shawn is always so helpful when I come in! It’s like coming in to say hi to family. Newbold has taken such great care of me for 20 years. Appreciate all of you so much!
Peggy M.
5 out of 5
2/21/2025
Shawn was very professional and explained what service my car needed in detail. He answered all our questions. He was friendly, polite, and accommodating . I appreciated his professionalism and kindness. He is an asset to Newbold’s service team.
Kyrie F.
3 out of 5
2/21/2025
****
Katharine S.
4 out of 5
2/21/2025
I was satisfied with how Helen handled herself in a bad situation. I ended up being there for 6 hours for an oil change/key fob installment. It wasn’t her fault, things happen and she handled the situation very professionally.
Huneidi Services.
3 out of 5
2/21/2025
Maybe put some paper down and don’t get snow **** all of the mats Besides that Shawn is amazing
Saundra B.
4 out of 5
2/20/2025
Will fill out the survey when o receive it. Many thanks to the Service Crew!
Rose Mary.
5 out of 5
2/20/2025
Thanks.
Donald S.
5 out of 5
2/20/2025
Shawn always provides superb service.
Jonathan S.
5 out of 5
2/19/2025
One of the best service advisors I’ve ever dealt with very knowledgeable stayed on top of things for me
Bernard S.
5 out of 5
2/19/2025
Thanks for the service. I appreciate it.
Joan A.
5 out of 5
2/19/2025
Great service!
Mishel D.
5 out of 5
2/19/2025
Thanks, it was a good day and he is a very nice person..
Sheri L.
5 out of 5
2/19/2025
Easy and quick!
Becky J.
5 out of 5
2/19/2025
He was friendly and helpful.
Jessica S.
5 out of 5
2/19/2025
Marky Mark is the best! Super helpful and informative topped with pristine customer service! Thank you sir! So happy you were able to help my car!
Renaldo T.
5 out of 5
2/18/2025
Helen in service was awesome ???? just got in from new York got my 2024 camry set up in service
Angela M.
5 out of 5
2/16/2025
I’m satisfied with the service

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