Professional and competent. Greatly appreciated her service.
When I signed up online for my appointment and I chose an oil change it said it was around $78. After the oil change was done my bill was 112. Just curious why there's that big a difference.
Helen is a great assist to your company very very nice lady
The service was completed quicker than I expected. Shawn was so helpful, as always. Thanks, Shawn!
Great service and competent staff very friendly.
Zero communication. My daughter took the car for a 10 am appointment and it took 3 hours. Ridiculous. Also no one told her the car was done. I had to tell her and she had to go to the desk.
I bought this Sequoia new in 2006 at Newbold and have it serviced there when it needs it. They do a good job and I trust them to keep it in great shape
Thank you, great service ????
I didn’t have any issues with the service I received from Shawn. The issue I had was with the dealership no longer providing a loaner vehicle when the service spans more than one day. I’ve brought my previous Toyota vehicles to Newbold for service in the past and was always offered a loaner vehicle when the repair was going to take more than one day. I’m highly disappointed with this new policy.
Shawn is the best in service! Always goes above and beyond!
Mirah was very good. She explained all the services I was getting done and the necessity of each. I was not happy about having to pay an extra fee because I used my credit card.Totally unfair.
Great courteous service ! Thank you!
As far as the service for today I feel like it was adequate but my problem is that I have a mirror that has yellowing paint that I brought up to the service rep before it passed the 36,000 miles and it was supposed to be looked into and I have never heard anything since and it was pretty much told today that there wasn’t anything that could be done about it. So that makes me not completely satisfied.
The service was done fairly quickly today and I think at a good price
Shawn is always dry helpful
Shawn was great as he normal is and is fun to work with. He keep me informed through the whole process. Thank you
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