Service advisor was great in getting the transmission service done. This was the first to visit the dealership after new ownership. I was disappointed in not having a free coffee machine dispenser and a vending machine to purchase something to snack on as my appointment was early. Also, I know they used to give donuts for the customers. I live in Hayward and walking distance to Hayward Toyota but I come to Milpitas to get service since I purchased my Camry there. The next year, I purchased my Sienna from Hayward Toyota. If your dealership is going to be minimized (cheap) on coffee and donuts, I will go to Hayward for my service. This is going on five years that I have been coming for service.
Service and staff like Ricardo were great, however the car was left dirty, with scarps of trash and dirt on the dash and center console.
First of all all my cars come to Milpitas Toyota. I always trust my service advice Mr Krishneal Sharma. He explains the process and you know actually what’s happening with your car. He always tries to help and inform you on time. He is very respectful
Thanks
Elvin
Don’t promote an accessory items to sell and install on your website, when your company is not capable of installing.
The service on my vehicle was very well managed by Mr Francisco Monterrosa. He kelt me informed and updated.
Mr Patel was very knowledgeable and advised us the correct service needed based on the condition of the car and mileage! He kept us informed of the progress. Would highly recommend him to my friends!
Very happy with Marvin Mallari who shows extensive knowledge about our car. His explanations reflect this, and his recommendations are taken accordingly.
She was good at receiving my vehicle and helped me with the best options of get my vehicle serviced. Her hospitality was commendable and appreciate her help.
No need to elaborate, my overall satisfaction is excellent , thank you
I went in for the oil change. The service advisor recommended to replace the front tires. I took the advice and replaced the front tires. Two days later the tire pressure sensor went off on the dashboard. I called Purval and he recommended to come in to check it out. After the inspection, Purval told me the tire sensor was damaged. The technician who originally installed the tire accidentally damaged the sensor, but he failed to report it to Purval. Purval apologized for the inconvenience.
Nice customer service with Francisco he answered me all questions about my service i am very happy with this customer thank you
Excellent, good advice and explanation!
Purval Patel was kind and helpful in assisting me with my vehicle.
Thanks for all your assistance today.
Purval was very helpful and provided precise and necessary recommendation for servicing my car depending on Vehicle and service history.
Thank you for a good service. 5 stars.
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