It was easy making the spot and getting a shuttle to the mall. Although the appointment took longer that I expected, the customers and staff in the lobby made it worth my while waiting
Very informative. Keep me in the loop the entire time!
No cookies on Friday. Service was excellent, everyon
was very courteous Jon W
He handled things quickly and got me out ahead of schedule.
Very pleased with Service Tech
Service was quick. Thank you
Great job on service, but request to talk to service mgr never honored.
My service request was handled quickly and appropriately
James is fantastic. He always strives to give me the best service possible. I'm very satisfied with his service.
Chris did an outstanding job in regards to customer service and excellent execution on working on my jeep.
Jordan has excellent costumer service skills. Very helpfull and I didn't get the sense of being screwed around for unesesary services not needed.
James was very helpful and really seemed to want me to be satisfied.
I was charged for parts even though I have the lifetime warranty for my vehicle that covers EVERYTHING. Then my wife was offered an oil change even though we have several left, and James stated he would "make it up to us some other time". Considering the amount of money that was paid for both the vehicle and the warranty, I don't think that this is necessarily, the type of response she should of gotten from a professional organization such as yours, or one of your employees.
Chris was very professional and caring in the customer needs!
Armed was awesome. I'm pissed that you don't have the recall part in stock. Also, my tires are wearing like crap. Alignment has been performed and you inspected the front end and they still look terrible. I am open to suggestion as to what you say I should do to get normal wear for my tires. Also my brakes squeak and my back right passenger door doesn't close properly. Hopefully my transmission doesn't fail as I've heard it grind but time will tell.
James provided excellent service. The vehicle service took twice as long as was estimated but James kept me up to date.
I was told it would take an hour to complete service w my car, i waited two hours to get the car back
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